You must specify a valid value for: storeid .

alabita · Post by **alabita** » Tue Dec 15, 2009 10:03 am

Hi,

I am trying to work through a problem with Shopsite installed by Bluehost. I am testing in a paypal sandbox and have run into an issue at checkout. I get the following error:

500 Server Error
A misconfiguration on the server caused a hiccup. Check the server logs, fix the problem, then try again. URL: http://www.focuson40.com/store/sc/thankyou.cgi

The links states:

Error in Form!
We're sorry, but there was an error in your form data!
You must specify a valid value for: storeid .
Please go back and try it again.

The Bluehost error log states:

[2009-12-15 09:54:03]: uid: (1081/trollyvo) gid: (1081/trollyvo) cmd: thankyou.cgi [2009-12-15 09:54:23]: uid: (1081/trollyvo) gid: (1081/trollyvo) cmd: thankyou.cgi [2009-12-15 09:54:23]: uid: (1081/trollyvo) gid: (1081/trollyvo) cmd: fcgiwrapper

It looks like a permission error. The Storeid is in the form data. I have seen some similar issues but never an answer. This is Shopsite 10 vanilla install, nothing custom. I wanted to keep this very simple.

Thank you in advance.

Sincerely,

Anthony

loren_d_c · Post by **loren_d_c** » Tue Dec 15, 2009 11:03 am

Where is your ShopSite order button?

-Loren

loren_d_c · Post by **loren_d_c** » Tue Dec 15, 2009 11:05 am

Oh, and which PayPal methods (there are 4 in ShopSite) are you using?

-Loren

alabita · Post by **alabita** » Tue Dec 15, 2009 11:29 am

Hi,

The button is on a test server. Currently I am taking orders through paypal direct.

I am using Website Payments Pro and express checkout.

Thanks for the replies.

Anthony

loren_d_c · Post by **loren_d_c** » Tue Dec 15, 2009 11:49 am

Make sure the PayPal API Certificate that you entered into the PayPal Website Payments Pro / Express Checkout config screen in ShopSite is complete (should start with -----BEGIN RSA PRIVATE KEY----- and end with -----END CERTIFICATE-----) and that there are no extra space characters at the end of any of the lines or extra blank lines at the end of the certificate.

-Loren

alabita · Post by **alabita** » Tue Dec 15, 2009 12:05 pm

Loren,

I have the cert and API name and PW added. I do not think that is the problem. I never see the request hit the sandbox site. It looks like some sort of permission issue somewhere. Thats just a guess.

Thanks,

Anthony

loren_d_c · Post by **loren_d_c** » Tue Dec 15, 2009 12:35 pm

Did you create the Cert in (and get the API Name and API Password from) one of your sandbox seller accounts? A cert from your live account is not going to work with the sandbox.

-Loren

alabita · Post by **alabita** » Tue Dec 15, 2009 1:29 pm

Yes,

I used the API form the Paypal sandbox account. As far as I could tell it stated to use the cert from the live side. I do not see a way to generate a cert in the sandbox.

Thanks for the help,

Anthony

alabita · Post by **alabita** » Tue Dec 15, 2009 6:42 pm

Hi Loren,

Where would I get a sandbox cert for paypal?

Thanks,

Anthony

alabita · Post by **alabita** » Wed Dec 16, 2009 7:26 am

Hi Loren,

You were correct. I deleted my API request in the paypal sandbox environment and recreated a "cert" not a "Signature". I reinstalled the info into Shopsite and the error went away. I got an error when processing the order. I had to set up website pro in the paypal sandbox. I guess you have to remember to do everything the same in the sandbox as you would do for the live system.

Thanks for the help.