Making changes and Publishing, but changes are not showing u

crgraphics · Post by **crgraphics** » Mon Dec 07, 2009 10:46 am

I've been making changes to my site (page links, show sku, show mini-cart, etc) to many pages over the past few days (thru the Edit Page screens). I've been publishing the changes after 10 minutes or so, however none of the changes are showing up on the site. All of the changes are correct when viewing each product or page in the Edit Page Content or Layout screens, but not when viewing the actual site.

BFChris · Post by **BFChris** » Mon Dec 07, 2009 10:54 am

Did you make sure to clear your web browser's cache so you are viewing the current version of the page?

crgraphics · Post by **crgraphics** » Mon Dec 07, 2009 11:05 am

oh yea, even using the Preview button under the List of Pages doesn't generate the page based on the page content. I guess it must be a Monday thing.

BFChris · Post by **BFChris** » Mon Dec 07, 2009 11:16 am

I've also seen issues occur if you upload pages via FTP. This can cause permission issues which prevent the pages from being updated via the Shopsite interface after an FTP update.

crgraphics · Post by **crgraphics** » Mon Dec 07, 2009 11:20 am

The only thing iv'e ftp'd was the product images last week, nothing page related.

dortchjm · Post by **dortchjm** » Mon Dec 07, 2009 11:27 am

Have you regenerated all pages? Whenever I do a publish, I do a follow-up with Utilities>Publish>Regenerate, then refresh my browser to see my new page. I know you don't always have to do this, but I can never remember when or when not it's necessary so I just do it everytime.

Janice

crgraphics · Post by **crgraphics** » Mon Dec 07, 2009 11:55 am

I just regenerated, and the sku and the mini-cart are showing up, but the page links are still not showing up...strange.

Post by **Jim** » Mon Dec 07, 2009 11:58 am

Did you give the page a new file name? If so the old one will still be left on the server with the old name so make sure you are looking at the correct page in the url. The default name would be page#.html where the # is the page record number.

crgraphics · Post by **crgraphics** » Mon Dec 07, 2009 12:00 pm

I just made changes to the text on a page, published, and the text change worked fine...but the Links to Page changes are still not working.

crgraphics · Post by **crgraphics** » Mon Dec 07, 2009 12:41 pm

I'm thinking ShopSite doesn't play well with Safari on the Mac. Sometimes my changes show up, sometimes they don't.