Payment Processing error with maestro card causing havoc

artattack · Post by **artattack** » Fri Mar 20, 2009 2:44 am

Hi.

I have just upgraded to V10 so that we can take UK Maestro cards and it is causing havoc.

For some reason even though the customer selects Meastro from the drop down box, Mastercard is being sent to Protx our payment processor.

I have spoken to Protx and I tried to pay for a product using my Meastro card and they say I tried to pay with Mastercard, that what their logs show.

This also explains why we had 7 failed Mastecard payments last evening.

Any ideas?

Arthur.

artattack · Post by **artattack** » Fri Mar 20, 2009 9:25 am

I have dropped a line to support about this.

I think this may be a bit beyond the forum.

Arthur.

artattack · Post by **artattack** » Mon Mar 23, 2009 2:51 am

Just an update if anyone else hits this issue.

A patch was made available that fixed this issue for us.

Thanks Jim.

I am not sure yet if it is available as a general patch for all users.

Arthur.