Order Notification Error Help

General ShopSite user discussion
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kayo
Posts: 18
Joined: Fri Jan 19, 2007 10:20 am

Order Notification Error Help

Post by kayo »

We are using Shopsite 8 and getting an error whenever an order is placed. It is:

"The customer receipt was not able to be delivered. Sendmail returned an error: Unknown Error: 17152 (A problem occurred sending an order notification to the merchant.)


Does anyone know why this occurring and how to fix it?

Thanks.
Jim
Site Admin
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Post by Jim »

It means there is a problem with the sendmail or smtp settings. You will need to contact your host and ask them to look into the mail problem.
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