Product XML cgi upload error

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DOWS
Posts: 2
Joined: Tue Jul 07, 2015 1:05 pm

Product XML cgi upload error

Post by DOWS »

When I try to upoload products via an xml file and the cgi, The error message for the upload at {sitename}/cart/ss/database.cgi?show_file=products_upload_2only says "table ss_Products has no column named ss_Video(1)"
Google returned nothing for that error and there is no field in my xml file called ss_Video or Video at all. Any help with this error would be appreciated.

Thanks
ShopSite David
Site Admin
Posts: 318
Joined: Fri Aug 04, 2006 1:30 pm
Location: Utah
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Re: Product XML cgi upload error

Post by ShopSite David »

I believe the initial problem was a result of an incomplete upgrade.

The root of the issue was how the store was initially installed, with
the HTML output directory and the shopping cart directory the same
(/cart). This isn't our normal setup, and the upgrade was failing after
upgrading the cgis, but before it could upgrade the store's HTML and
data because it thought that had already been done because it had
already marked the shopping cart directory as upgraded.

In any case, we've successfully completed the upgrade and all should now be working.
-David H.
ShopSite, Inc.
http://www.shopsite.com
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