Adding store to mall: Error creating Admin!

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royhink
Posts: 104
Joined: Fri Jul 20, 2007 10:04 am
Location: Petaluma, CA

Adding store to mall: Error creating Admin!

Post by royhink »

on Linux Ubuntu
existing mall is v12 sp1 r4.0.1

error message
-------------------------
Installing
Installing [data] in [/var/www/data/worldtradepress]...
/usr/lib/tar -xf /var/www/cgi-bin/shopsite-install/data.tar
done.
Installing [html] in [/var/www/worldtradepress]...
/usr/lib/tar -xf /var/www/cgi-bin/shopsite-install/html.tar
done.
Creating initial data
Creating user databases...

[worldtradepress] Error creating Admin!

[worldtradepress] Query failed: no such table: ss_User(1)

Creating initial settings
-------------------------

Thanks
Jim
Site Admin
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Re: Adding store to mall: Error creating Admin!

Post by Jim »

Are you installing a brand new store or upgrading a store that you moved?
Are you running the same version of install as what the other stores in the mall are using? If you try to install a store with a different version than the other stores that are in the mall there will be conflicts in the data like you are running into.
royhink
Posts: 104
Joined: Fri Jul 20, 2007 10:04 am
Location: Petaluma, CA

Re: Adding store to mall: Error creating Admin!

Post by royhink »

I am installing a 3rd store into an existing mall. I've updated the 2 Linux stores, and they both say v12 sp1 r4.0.1 in preferences->hosting service.

I've already upgraded the WIN store to v12sp1r4.0.1, intending to move the data over once the new store is set up over in Linuxville.

I am using the Linux install files for v12sp1r4 and my auth file (renamed store.auth)

Ah, this looks like the issue: Just saw in the error.log:
sh: 1: /usr/lib/tar: Permission denied

That appears to be a scratch folder with these permissions
drwxr-xr-x 2 root root 4096 Feb 4 2014 tar

The tar program is in /bin/tar. Is it looking in the wrong place?.
loren_d_c
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Re: Adding store to mall: Error creating Admin!

Post by loren_d_c »

You can change the path to tar in the install settings screen, so if the default one displayed is incorrect (and it is, if that is just a directory), then change it there.

-Loren
royhink
Posts: 104
Joined: Fri Jul 20, 2007 10:04 am
Location: Petaluma, CA

Re: Adding store to mall: Error creating Admin!

Post by royhink »

Don't see an option for that.

I am adding a new store into an existing mall. That option showed up on the initial store install, but not here.
loren_d_c
Posts: 2572
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Re: Adding store to mall: Error creating Admin!

Post by loren_d_c »

Check in the wwwinstall.aa file, then.

-Loren
royhink
Posts: 104
Joined: Fri Jul 20, 2007 10:04 am
Location: Petaluma, CA

Re: Adding store to mall: Error creating Admin!

Post by royhink »

OK, Thanks. Got it to install.
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