Customer Registration and Old Order History

General ShopSite user discussion
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djhht
Posts: 58
Joined: Thu Jul 15, 2010 9:24 am
Location: NC
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Customer Registration and Old Order History

Post by djhht »

If a customer decides to register on our site, but has already placed previous orders with the same email address, will they see their previous order history that was made before they registered?

If not, do we have a way on the back end to link those previous orders to their new customer registration?

thanks,
Dana
Jim
Site Admin
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Re: Customer Registration and Old Order History

Post by Jim »

The answer to both questions is No. Information relating to the customer to an order is not kept unless the shopper is registered when the order is placed.
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