Rewards Program Glitch?

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bucolic
Posts: 20
Joined: Sat Jun 23, 2007 12:09 pm

Rewards Program Glitch?

Post by bucolic »

Hi, I noticed a small issue with the rewards program and wondered if it was the way it works or if it was in my template design.

When you add an item to the cart that qualifies for a free product it shows the correct text at the top of the screen and functions perfectly.

The issue is if you have several items in the cart and hit remove for an item that qualifies for a reward, leaving only non-qualifying items in the cart, the text still displays as you shop even if you don't add a qualified product. It seems to only go away when you click empty cart.

Is this in the template or Shopsite?

You can test it here:

http://www.hanksclothing.com/muck_boots.html

Add any of those items to the cart to qualify for the reward and then add the reward product to the cart. Then click the remove button for just the Muck boot and continue to shop returning to the cart. You'll see the reward text still displays no matter what you add to the cart. Hit empty cart then we are back to where we should be.

Thanks!
Jim
Site Admin
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Post by Jim »

Currently this is functioning as designed. An enhancement request has been filed to have the message removed it they no longer qualify for a reward.
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