General ShopSite user discussion
mactheweb
Posts: 21 Joined: Mon Feb 12, 2007 11:08 am
Post
by mactheweb » Fri Jun 08, 2007 10:31 am
I'm sure that this has been answered before, I can't find it.
I've set shipping to Base Plus Shipping. For USPS I added a $3 handling charge. That works fine.
On the
Commerce >
Shipping screen:
I've added $3 to "
Handling Charge Formula: "
The "
Check here to enable handling charges " box is checked.
However, I'm not getting that $3 added to a UPS order. Is this something I'm missing or is the system not working?
loren_d_c
Posts: 2572 Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere
Contact:
Post
by loren_d_c » Fri Jun 08, 2007 10:43 am
What shipping method are you using to get the UPS option? Is it one of your Base Plus shipping methods, or is it from the real-time UPS shipping quotes feature?
Also, what ShopSite version are you using?
-Loren
mactheweb
Posts: 21 Joined: Mon Feb 12, 2007 11:08 am
Post
by mactheweb » Fri Jun 08, 2007 10:51 am
Hi Loren,
In Base Plus Shipping I have USPS & Shipping 3 checked
loren_d_c
Posts: 2572 Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere
Contact:
Post
by loren_d_c » Fri Jun 08, 2007 10:52 am
Also, what ShopSite version are you using?
mactheweb
Posts: 21 Joined: Mon Feb 12, 2007 11:08 am
Post
by mactheweb » Fri Jun 08, 2007 10:53 am
Can the shipping cost be added through the shipping screen or does it need to be added to each product?
mactheweb
Posts: 21 Joined: Mon Feb 12, 2007 11:08 am
Post
by mactheweb » Fri Jun 08, 2007 10:53 am
version 8.3
loren_d_c
Posts: 2572 Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere
Contact:
Post
by loren_d_c » Fri Jun 08, 2007 10:55 am
For Base Plus Shipping there are per-product shipping charges configured in the product info, plus an optional base amount configured in the Commerce Setup -> Shipping menu.
When you enable the handling charge feature, you can enable per-product handling charges, as well as use the global handling charge formula in Commerce Setup -> Shipping.
-Loren