Coupon Tracking

[crxcrazy]

Hello,

I am new to Shopsite. Just took over a Shopsite Store using 8.0.1. Two questions: 1 - How do you track if return customers are using the same coupon and 2- How can you prevent reuse of coupon by the same customer. From my search of the forum it apprears quesiton 1 was not possible in ver 7.0.1, is this possible now in ver 8.

Thanks for the anticipated response.

crxcrazy

[Jim]

There is no way to prevent a shopper from using the same coupon on multiple orders unless you create a One time use coupon which can only be used once period, not once per shopper.

Coupons are listed in the order along with all the products purchased, so you could compare orders and see if a particular shopper is using coupons multiple times but there is no way to limit them to a single use of the coupon on different orders.

[crxcrazy]

Thanks Jim,

That was what I thought, just needed to clarify my understanding of the application.

crxcrazy

There is no way to prevent a shopper from using the same coupon on multiple orders unless you create a One time use coupon which can only be used once period, not once per shopper.

Coupons are listed in the order along with all the products purchased, so you could compare orders and see if a particular shopper is using coupons multiple times but there is no way to limit them to a single use of the coupon on different orders.