Cannot Reset Image Attributes since 8.2.1.1 Patch Installed

General ShopSite user discussion

Cannot Reset Image Attributes since 8.2.1.1 Patch Installed

Postby arthur49 » Fri Mar 02, 2007 6:32 am

Since the installation of the latest patches, we are unable to reset image attributes after uploading new images. Prior to these patches, just selecting "reset all attributes" would do so for all 40,000 images in one step. Now the operation times out. We have tried highlighting 10% of our images at a time, and selecting "reset attributes", but it still times out. Are you planning to fix this bug?
arthur49
 
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Postby ShopSite David » Tue Mar 13, 2007 1:41 pm

Did you ever get this resolved? There is no known bug with the reset image attributes. If you FTP'd up the images there could be a permissions issue between the web server and your FTP account.
-David H.
ShopSite, Inc.
http://www.shopsite.com
ShopSite David
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]Did you ever get this resolved?

Postby arthur49 » Thu Apr 05, 2007 8:48 pm

ShopSite David wrote:Did you ever get this resolved? There is no known bug with the reset image attributes. If you FTP'd up the images there could be a permissions issue between the web server and your FTP account.


No, it isn't resolved. 8.2 apparently uses a lot more resources to reset image attributes, causing it to be very limited in the quantity of images that can be reset at one time.

-Arthur
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