IMG tag and image missing on one of my product's pages

General ShopSite user discussion

IMG tag and image missing on one of my product's pages

Postby NST » Tue Feb 06, 2007 9:49 pm

I have a Special Occassions page with a Valentine special at the top of the page. The 145x145 graphic JPG is missing, but appears in the image management. The actual HTML code for the page is missing the entire <IMG... tag for that image.

Can't figure out why all the others work on other pages as well as further along on that page, but this one image will not appear?!

Any assistance would be appreciated.

STORE PAGE: http://williamsburg.powweb.com/store/special.html
SAME STORE HERE: http://nightskytours.ca/store/special.html

Running ShopSite Manager 8.1.2
Gil Tennant
Lead Astronomer
www.nightskytours.ca
NST
 
Posts: 17
Joined: Sun Nov 12, 2006 11:06 am
Location: Whitby, ON, Canada

Postby Jim » Tue Feb 06, 2007 10:16 pm

Does it work if you select some other image for that product? Or is it only one specific image. Can you use that image on another product and have it work?
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby NST » Tue Feb 06, 2007 10:52 pm

I have tried:


1. other images - they do not show
2. other layouts - the image still does not show up


All images, including that specific one, work without issue as a product image, on other pages of the store.

I have left the image on the Birthday Day tour item, so you can see that the image works.
http://nightskytours.ca/store/special.html
Gil Tennant
Lead Astronomer
www.nightskytours.ca
NST
 
Posts: 17
Joined: Sun Nov 12, 2006 11:06 am
Location: Whitby, ON, Canada

Postby Jim » Wed Feb 07, 2007 2:41 am

I see only 2 images on that page a Moon.jpg and /MoonLoveBears.jpg . There is no valentine image mentioned in the page source. When you look at the image in the back office what is its name? and is it located in the same directory as the Moon.jpg and MoonLoveBears.jpg?
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby NST » Wed Feb 07, 2007 10:08 pm

No matter what image I select, from the Images area, it will not show up for the 1st item on the Special Ocassions page. It was the Moonbear one that I had placed there originally. As you can see, it is indeed visible on the page, as the image for the 3rd product. I have swapped numerous images, and none of them show up, for item one, on this page.

Funny, this problem doesn't occur on the other pages for Family, Groups, etc...?

I can view all images, in the images area, so I know it's not an image issue.
Gil Tennant
Lead Astronomer
www.nightskytours.ca
NST
 
Posts: 17
Joined: Sun Nov 12, 2006 11:06 am
Location: Whitby, ON, Canada


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