Slap me and call me silly.. where the heck do I set my addy?

General ShopSite user discussion

Slap me and call me silly.. where the heck do I set my addy?

Postby NST » Tue Jan 23, 2007 9:19 pm

:?:
I've either forgotten, or it was never something under my control (I host with Powweb.com)... but where the heck does the merchant set his e-mail address to receive notifications on completed shopping cart submissions?

I can't use the the Preferences/Hosing Service button, because it is "This area has been disabled for security reasons."

I'm sure I set it somewhere? Or my hosting provider did it behind the scenes?

I had someone place an order at the store, and I received no notification that one was waiting for my "billing" step, next.
Gil Tennant
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www.nightskytours.ca
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Postby loren_d_c » Tue Jan 23, 2007 9:25 pm

If your host has disabled the Preferences -> Hosting Service menu where this setting is normally found/edited, then there is no ShopSite way for you to change the merchant email address used by ShopSite and you will need to contact your hosting provider to find out what other arrangements they might have made to allow you to change that setting.

-Loren
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Postby NST » Tue Jan 23, 2007 10:15 pm

I see. Thank you for the speedy response. I will contact them.
Gil Tennant
Lead Astronomer
www.nightskytours.ca
NST
 
Posts: 17
Joined: Sun Nov 12, 2006 11:06 am
Location: Whitby, ON, Canada

Postby anxiouskittie » Mon Jan 29, 2007 1:35 pm

Click the "Main" tab once you have logged in to powwebs ops. Look below "Website Management" somewhere down the page, and you will see "Shopsite Settings". :)

I see there's been a few days since you asked, but just in case.
Last edited by anxiouskittie on Mon Jan 29, 2007 1:40 pm, edited 1 time in total.
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Postby NST » Mon Jan 29, 2007 1:40 pm

Thank you. A quick chat with tech support at Powweb reminded me.

Many thanks!
Gil Tennant
Lead Astronomer
www.nightskytours.ca
NST
 
Posts: 17
Joined: Sun Nov 12, 2006 11:06 am
Location: Whitby, ON, Canada

Postby anxiouskittie » Mon Jan 29, 2007 1:41 pm

:D
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