Shopping cart very slow

[andrea]

Hello,

At times after pressing the add to cart button (I use Order Anywhere and have the Shopsite Pro Version), the shopping cart get sort of stuck and there is a long delay before the visitor gets to the shopping cart page. I noticed it myself, but also laltely some customers have called me saying the shopping cart does not work. It does work, but very slowly. So slowly that clients leave the site!!
Do you know what can be the cause, and how to avoid the delay?

Thanks

[andrea]

hello,

Anybody has any idea?

[ShopSite David]

In trying your site out it seems responsive. I did do a traceroute and saw a timeout come up just before it gets to your site so perhaps there is a routing inssue:

12 Timed out Timed out Timed out -
13 44 44 44 209.68.10.107 essentialsforentertaining.com

You can go to this site and input your domain name to see the results:
http://www.network-tools.com/

I would copy the results and e-mail them to your host and have them check into it.

[andrea]

Thank you so much David.