Will not send Associate email

[GiftSpecialists]

When an associate places an order, the notification email is not sent until after we view the order by logging into the ShopSite backroom. If we do not login and view orders, the email is never sent.

Is this a bug, or is this by design?

Thanks,

[loren_d_c]

By design.

-Loren

[GiftSpecialists]

Thanks for the info Loren.

I suppose there isn't any way to get ShopSite to send the email right when the order is placed, is there?

Also, what is the reasoning behind the design?

[loren_d_c]

"I suppose there isn't any way to get ShopSite to send the email right when the order is placed, is there?"

No.

"Also, what is the reasoning behind the design?"

Originally the email was sent when the order was placed. It was changed to accomodate the integration with Open Market's Transact a long time ago. It just hasn't been changed back since then. It probably will be changed back in the next version, though.

-Loren

[GiftSpecialists]

OK, can you please add this to the wish list for the next version?

Thanks,