ShopSite Forums

by **autoxen** » Mon Sep 18, 2006 1:20 pm

Hi I am encountering digital certificate security error when I load my pages for the products as well as the view cart.

This is the error:

You are attempted to establish connect with "autoxen.com." However, the security certificate presented belongs to "*.sslcert19.com". It is possible, though unlikely, that someone may be trying to intercept your communications with this web site.

If you suspect.. .....

Most of my images are stored in the https://autoxen.com/store/ folder. The files that I am using for secure pages are located in https://autoxen.com/store/shopsite-images/en-US/top_nav

I checked my store preference and the secureimage ulr is https://autoxen.com/store/shopsite-images/ but the images that I am loading form are in another subdirectory named top_nav.

by **loren_d_c** » Mon Sep 18, 2006 2:09 pm

You should NOT be using https://autoxen.com for the basis of ANY of your secure URLs unless you have purchased your own secure certificate for that domain name. An SSL secure certificate is ONLY good for the domain name for which it was purchased, and in this case the SSL cert installed on your server is for "*.sslcert19.com" (looks like a Verio secure certificate) so any access to your server via https:// that is not using a subdomain of .sslcert19.com will generate this warning from the browser. This looks like a Verio shared certificate (they set one up by default on all their hosting accounts), you should talk to their tech support about modifying your site to use your subdomain on that shared certificate (usually something like [your_verio_account_name].sslcert19.com) or about purchasing and installing your own secure certificate for your autoxen.com domain name.

-Loren

by **autoxen** » Mon Sep 18, 2006 8:06 pm

Thanks for the info.. I have advise my client to purchase a SSL certificate since he is going to enable CC process through payment gateways.. so here's more detail about my problem.. perhaps im not configurting this properly.. I am using the standard template and adding a Include tag to my top_nav

#############################
[-- DEFINE MORE_INFO_PAGE --]
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
#############################
[-- INCLUDE top_nav.html --]
[-- VAR.MoreInfo "yes" --]

[-- IF VAR.MoreInfoTemplate --]
[-- INCLUDE VAR.MoreInfoTemplate PROCESS --]
[-- ELSE --]
[-- INCLUDE Classic-MoreInfoPage PROCESS --]
[-- END_IF --]

[-- VAR.MoreInfo "" --]
[-- END_DEFINE MORE_INFO_PAGE --]

I uploaded the include file (top_nav.html) to the include folder under the shopsite-data/template/include folder.

Instead of using the abolute path in the top_nav.html.. ex. https://autoxen.com/store/shopsite-images/en-US/top_nav, how can i setup the top_nav.html with the proper tags ..

[-- STORE.Secure_Image_URL --]
[-- STORE.SC_Secure_Image_URL --]

here's an example of the top_nav.html code. Since I am using the same include file for the product pages as well as the shopping cart and registration, I hope this fix will help all three files.

<td colspan="10"><img name="https://autoxen.com/store/shopsite-images/en-US/top_nav/top_nav_r1_c1" src="https://autoxen.com/store/shopsite-images/en-US/top_nav/top_nav_r1_c1.jpg" width="760" height="75" border="0" alt=""></td>

Thank you for your helpful tips.

by **autoxen** » Tue Sep 19, 2006 12:15 pm

Hi loren,

I would appreciate your comments in regards to the last post.. thank you.

by **loren_d_c** » Tue Sep 19, 2006 12:32 pm

1) don't put your own custom images in the shopsite-images directory, this should be reserved for the ShopSite backoffice buttons/images and the ShopSite default shopping cart buttons. Anything you put under this directory, especially if you name them the same as existing files/subdirectories in this directory, can be overwritten by an upgrade of the ShopSite software.

2) If you expect the include file that you have placed in the shopsite-data/template/include/ directory to be parsed for custom template tags (like [-- STORE.Secure_Image_URL --] and [-- STORE.SC_Secure_Image_URL --]) then you must include the 'PROCESS' parameter in your include tag, like this:
[-- INCLUDE top_nav.html PROCESS --]
Otherwise your include will just be treated as straight text and will be dumped into the resulting page as-is without being parsed for custom template tags.

3) Please don't ask me or expect me to repond to every one of your posts, I'm busy too, and I may just not have anything to say about it. There are plenty of others that read the forums that are more experienced template designers than I will ever be.

-Loren

by **autoxen** » Tue Sep 19, 2006 12:50 pm

Hi Loren,

Sorry if I came across as demanding, when you're running out of time and out of ideas, you hope for a miracle!!.. As always, your time is greatly valued and I know that everyone including myself appreciates your invalubable time and knowledge.

Thanx.

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Digital Security Error - When Loading Page graphics

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