Help Files

[party_d]

Hello,

Does anybody know when the help files direct from Shopsite will be available for 8.1?

Thanks,

Paul

[ShopSite David]

8.1 help files are availlable now:
http://www.shopsite.com/help/

If you are referring to a PDF version of the 8.1 help no date has yet been set for that but it will be produced.

[party_d]

Many Thanks David, sorry I mean when you are in the Shopsite store and you click the red help symbol I get:

Object not found!
The requested URL was not found on this server. The link on the referring page seems to be wrong or outdated. Please inform the author of that page about the error.

If you think this is a server error, please contact the webmaster.


Many Thanks,

Paul

[loren_d_c]

Do you have ShopSite Starter, Manager, or Pro? And what ShopSite screen are you on when you click the help button and get that error? Note that different screens go to different help pages, so it may be specific to the screen you were on.

-Loren

[party_d]

Hi Loren,

I get the error with every part of the store when trying to launch help using the ? option from the main tool bar We use pro on all three stores:

Object not found!
The requested URL was not found on this server. If you entered the URL manually please check your spelling and try again.

If you think this is a server error, please contact the webmaster.

Error 404
www.shopsite.com
Fri Aug 11 10:26:27 2006
Apache

Cheers

Paul

[loren_d_c]

Ah, I bet you have your ShopSite set to the en-GB locale, eh? Try it again.

I think the symbolic links just needed to be created. Potentially the en-GB docs could be different then the en_US docs, but they are not, so the en-GB URLs should just be pointing to the same docs as the en-US.

-Loren

[party_d]

Hi Loren,

Yes spot on - that's sorted it out.

Many Thanks,

Paul