Because ShopSite provides shopping cart software used by thousands of merchants we are sometimes mistakenly asked by a shopper "where is my order?" Only the merchant can answer this question. Information on what store an order was placed should be in the e-mail receipt. Even if no phone number is displayed you can usually get contact information by looking up information on the store's domain or where it is hosted at. For more information on this go to this page:
http://shopsite.com/order-info.html