Is upgrading that hard???

[Pete Davis]

I asked my host when they might upgrade to 8.1 and this is the responce I
got...Wouldn't the upgrade finnish once it starts? Do these guys just not
care?

"
Thank you for contacting Support.



We apologize for any confusion this may have caused to you. Currently we
have ShopSite version 8.0.1 installed on our servers .We have not upgraded
ShopSite version to 8.1 which support FedEx support. We are in the process
of upgrading ShopSite version 8.1. However, we do not have correct ETA
regarding this and we will keep updating our customer when we complete the
process."

[Rob]

The upgrade itself from 8.0 to 8.1 is quite seamless, and only takes a few
minutes at most in most cases. It sounds like your host is trying to say
they have not yet decided when they will upgrade to 8.1. If they run a
shared ShopSite install (where multiple accounts use the same ShopSite cgi
scripts) then upgrading may be delayed until they are sure they want to
upgrade all stores at once.

Rob

"Pete Davis" <candles@swanscandles.com> wrote in message
news:e8olpi$ub0$1@eval.shopsite.com...

I asked my host when they might upgrade to 8.1 and this is the responce I
got...Wouldn't the upgrade finnish once it starts? Do these guys just not
care?

"
Thank you for contacting Support.



We apologize for any confusion this may have caused to you. Currently we
have ShopSite version 8.0.1 installed on our servers .We have not upgraded
ShopSite version to 8.1 which support FedEx support. We are in the process
of upgrading ShopSite version 8.1. However, we do not have correct ETA
regarding this and we will keep updating our customer when we complete the
process."

[Larry Bohen]

Our host (www.lexiconn.com) is upgrading users upon request. We will be
upgraded Monday, 7/10/2006. Lexiconn would have upgraded us last Thursday or
Friday if I had asked a little earlier.

--
Larry Bohen
www.audiobooksonline.com
"Rob" <rob@lexiconn.com> wrote in message
news:e8p80h$668$1@eval.shopsite.com...

The upgrade itself from 8.0 to 8.1 is quite seamless, and only takes a few
minutes at most in most cases. It sounds like your host is trying to say
they have not yet decided when they will upgrade to 8.1. If they run a
shared ShopSite install (where multiple accounts use the same ShopSite cgi
scripts) then upgrading may be delayed until they are sure they want to
upgrade all stores at once.

Rob

"Pete Davis" <candles@swanscandles.com> wrote in message
news:e8olpi$ub0$1@eval.shopsite.com...
I asked my host when they might upgrade to 8.1 and this is the responce I
got...Wouldn't the upgrade finnish once it starts? Do these guys just not
care?

"
Thank you for contacting Support.



We apologize for any confusion this may have caused to you. Currently we
have ShopSite version 8.0.1 installed on our servers .We have not
upgraded ShopSite version to 8.1 which support FedEx support. We are in
the process of upgrading ShopSite version 8.1. However, we do not have
correct ETA regarding this and we will keep updating our customer when we
complete the process."