Currently using Shop Site Manager but will upgrade to Pro if we can
accomplish what we want...
My client has an on-line store as well as over the phone sales and possibly
a brick and mortar store as well in the near future. He wants to have one
central database that monitors his inventory. When a product is sold over
the phone and/or in his brick and mortar store, they can subtract the proper
amount of inventory through a key stroke entry. The challenge is that the
on-line sales subtract form the same inventory, yet there's no way, short of
monitoring the system every minute, to know what has been sold, therefore
know what the true inventory is.
I've looked into the Shop Site on-line help and found this:
Can I use ShopSite to track my product inventory?
Yes, ShopSite Pro includes inventory tracking, which tracks the number of
products ordered. Merchants can configure their stores to alert them via
e-mail when stock gets low and to prevent customers from ordering products
that are out of stock.
This doesn't work because we want the information to be instantaneous, or at
least very frequent. My client is using Quick Books and I found this link in
the help files:
http://www.shopsite.com/help/7.1/en-US/ ... ducts.html
which basically says orders can be downloaded in a Quick Book Format. Is
there any way to automate this process so that every 30 minutes (or whatever
time frame we decide on) the orders could be automatically downloaded into
Quick Books?
Thanks