UPS Oversize handling

[Webmaster]

I've noticed shopsite's UPS calculations are wrong for oversize items-- UPS
includes a $5.00 handling for oversize items, which Shopsite leaves out.

Is this something ShopSite is aware of?

- Kevin

[jim]

If a product will be an oversized item you should use the option on the
Product Info screen "Shipping Box Dimensions:" to specify the box size.
The item's shipping cost will then be calculated by UPS based on the
dimension and the weight.

Jim


Webmaster wrote:

I've noticed shopsite's UPS calculations are wrong for oversize items-- UPS
includes a $5.00 handling for oversize items, which Shopsite leaves out.

Is this something ShopSite is aware of?

- Kevin

[Webmaster]

Hi Jim,

I'm aware of the shipping box dimensions-- the problem is that ShopSite
doesn't give the correct value for oversize packages. For example, to send
a 3.0lb. 96x2x2 package from us to DC via UPS Ground, ShopSite calculates
the charge as $11.58. If I enter the same package on UPS's website, I get
$16.58. The reason for the difference is a $5.00 handling charge which UPS
imposes on oversize packages.

I'm not sure how ShopSite interfaces with UPS's server, but I'm guessing
it's grabbing the package charge instead of the shipment total charge.

- Kevin

"jim" <beeutahful@gmail.com> wrote in message
news:dgpqro$mkt$1@eval.shopsite.com...

If a product will be an oversized item you should use the option on the
Product Info screen "Shipping Box Dimensions:" to specify the box size.
The item's shipping cost will then be calculated by UPS based on the
dimension and the weight.

Jim


Webmaster wrote:
I've noticed shopsite's UPS calculations are wrong for oversize items--
UPS
includes a $5.00 handling for oversize items, which Shopsite leaves out.

Is this something ShopSite is aware of?

- Kevin

[loren_d_c]

Kevin,

ShopSite interfaces directory to UPS's rates and services api's.
ShopSite does not calculate rates at all, just passes the information
about the products to UPS, who calculates the rates and passes them back.

I added a test product to my store with a weight of 3.0 lbs, when I
placed the item in my cart UPS specified a Ground rate of $6.17 (to zip
code 90210). I emptied the cart and edited the test product info to
switch it to using dimensions of 96x2x2, then added the product to the
cart again and UPS returned a $11.58 rate for Ground. For a difference
of $5.41. So UPS *DID* taking the dimensions into account and returned a
different rate to the ShopSite shopping cart once I added those
dimensions to the product.

Besides making sure that the product has dimensions specified, also make
sure that the radio button is set next to the dimensions field so that
the dimensions will be sent to UPS. Also, make sure that in Commerce
Setup -> Shipping you have the correct Unit of Measure (probably inches)
selected for your measurements. Also in Commerce Setup -> Shipping ->
Configure UPS make sure that you have the same options selected as far
as pickup and delivery go that you are using when you manually get the
rates from UPS's site. Also, when you make modification to a product's
weight or dimensions, you should empty your cart and add the product to
the cart again to see the results of these product changes, because a
product is added to the shopping cart with the attributes it had at the
time it was added.

-Loren


Webmaster wrote:

Hi Jim,

I'm aware of the shipping box dimensions-- the problem is that ShopSite
doesn't give the correct value for oversize packages. For example, to send
a 3.0lb. 96x2x2 package from us to DC via UPS Ground, ShopSite calculates
the charge as $11.58. If I enter the same package on UPS's website, I get
$16.58. The reason for the difference is a $5.00 handling charge which UPS
imposes on oversize packages.

I'm not sure how ShopSite interfaces with UPS's server, but I'm guessing
it's grabbing the package charge instead of the shipment total charge.

- Kevin

"jim" <beeutahful@gmail.com> wrote in message
news:dgpqro$mkt$1@eval.shopsite.com...

If a product will be an oversized item you should use the option on the
Product Info screen "Shipping Box Dimensions:" to specify the box size.
The item's shipping cost will then be calculated by UPS based on the
dimension and the weight.

Jim


Webmaster wrote:

I've noticed shopsite's UPS calculations are wrong for oversize items--
UPS
includes a $5.00 handling for oversize items, which Shopsite leaves out.

Is this something ShopSite is aware of?

- Kevin

[Webmaster]

Hi Loren,

ShopSite is sending over the correct dimensions and getting back a rate
reflecting that-- the problem is that UPS has a $5.00 handling charge for
oversize items which ShopSite is missing. If you go to:
http://wwwapps.ups.com/calTimeCost?loc=en_US and enter the same shipment,
you'll see that the total shipping cost for oversize items is $5.00 higher
than what ShopSite calculates. If you click "View Details" on UPS's
shipping calculation screen next to say, "UPS Ground" you'll see on one line
a value equal to what ShopSite gave, then on the next line "Additional
Handling: $5.00". Finally, you'll see the shipment total of $5.00 greater
than what ShopSite gave.

- Kevin

"Loren" <loren_d_c@yahoo.com> wrote in message
news:dgq0hm$qoi$1@eval.shopsite.com...

Kevin,

ShopSite interfaces directory to UPS's rates and services api's. ShopSite
does not calculate rates at all, just passes the information about the
products to UPS, who calculates the rates and passes them back.

I added a test product to my store with a weight of 3.0 lbs, when I placed
the item in my cart UPS specified a Ground rate of $6.17 (to zip code
90210). I emptied the cart and edited the test product info to switch it
to using dimensions of 96x2x2, then added the product to the cart again
and UPS returned a $11.58 rate for Ground. For a difference of $5.41. So
UPS *DID* taking the dimensions into account and returned a different rate
to the ShopSite shopping cart once I added those dimensions to the
product.

Besides making sure that the product has dimensions specified, also make
sure that the radio button is set next to the dimensions field so that the
dimensions will be sent to UPS. Also, make sure that in Commerce Setup -
Shipping you have the correct Unit of Measure (probably inches) selected
for your measurements. Also in Commerce Setup -> Shipping -> Configure UPS
make sure that you have the same options selected as far as pickup and
delivery go that you are using when you manually get the rates from UPS's
site. Also, when you make modification to a product's weight or
dimensions, you should empty your cart and add the product to the cart
again to see the results of these product changes, because a product is
added to the shopping cart with the attributes it had at the time it was
added.

-Loren


Webmaster wrote:
Hi Jim,

I'm aware of the shipping box dimensions-- the problem is that ShopSite
doesn't give the correct value for oversize packages. For example, to
send a 3.0lb. 96x2x2 package from us to DC via UPS Ground, ShopSite
calculates the charge as $11.58. If I enter the same package on UPS's
website, I get $16.58. The reason for the difference is a $5.00 handling
charge which UPS imposes on oversize packages.

I'm not sure how ShopSite interfaces with UPS's server, but I'm guessing
it's grabbing the package charge instead of the shipment total charge.

- Kevin

"jim" <beeutahful@gmail.com> wrote in message
news:dgpqro$mkt$1@eval.shopsite.com...

If a product will be an oversized item you should use the option on the
Product Info screen "Shipping Box Dimensions:" to specify the box size.
The item's shipping cost will then be calculated by UPS based on the
dimension and the weight.

Jim


Webmaster wrote:

I've noticed shopsite's UPS calculations are wrong for oversize items--
UPS
includes a $5.00 handling for oversize items, which Shopsite leaves out.

Is this something ShopSite is aware of?

- Kevin

[Webmaster]

Hi Chris,

No, because then ShopSite would apply the charge to all items. It should
only be added to UPS packages that are oversize.

- Kevin

"Chris" <sawdust@mlcswoodworking.com> wrote in message
news:433ABCE1.F4C6FAD0@mlcswoodworking.com...

In the product setup, there is a field for "extra handling charge." Can't
you
put the $5 charge in this field?

Chris
mlcswoodworking.com

Webmaster wrote:

Hi Loren,

ShopSite is sending over the correct dimensions and getting back a rate
reflecting that-- the problem is that UPS has a $5.00 handling charge for
oversize items which ShopSite is missing. If you go to:
http://wwwapps.ups.com/calTimeCost?loc=en_US and enter the same shipment,
you'll see that the total shipping cost for oversize items is $5.00
higher
than what ShopSite calculates. If you click "View Details" on UPS's
shipping calculation screen next to say, "UPS Ground" you'll see on one
line
a value equal to what ShopSite gave, then on the next line "Additional
Handling: $5.00". Finally, you'll see the shipment total of $5.00
greater
than what ShopSite gave.

- Kevin

"Loren" <loren_d_c@yahoo.com> wrote in message
news:dgq0hm$qoi$1@eval.shopsite.com...
Kevin,

ShopSite interfaces directory to UPS's rates and services api's.
ShopSite
does not calculate rates at all, just passes the information about the
products to UPS, who calculates the rates and passes them back.

I added a test product to my store with a weight of 3.0 lbs, when I
placed
the item in my cart UPS specified a Ground rate of $6.17 (to zip code
90210). I emptied the cart and edited the test product info to switch
it
to using dimensions of 96x2x2, then added the product to the cart again
and UPS returned a $11.58 rate for Ground. For a difference of $5.41.
So
UPS *DID* taking the dimensions into account and returned a different
rate
to the ShopSite shopping cart once I added those dimensions to the
product.

Besides making sure that the product has dimensions specified, also
make
sure that the radio button is set next to the dimensions field so that
the
dimensions will be sent to UPS. Also, make sure that in Commerce
Setup -
Shipping you have the correct Unit of Measure (probably inches)
selected
for your measurements. Also in Commerce Setup -> Shipping -> Configure
UPS
make sure that you have the same options selected as far as pickup and
delivery go that you are using when you manually get the rates from
UPS's
site. Also, when you make modification to a product's weight or
dimensions, you should empty your cart and add the product to the cart
again to see the results of these product changes, because a product is
added to the shopping cart with the attributes it had at the time it
was
added.

-Loren


Webmaster wrote:
Hi Jim,

I'm aware of the shipping box dimensions-- the problem is that
ShopSite
doesn't give the correct value for oversize packages. For example, to
send a 3.0lb. 96x2x2 package from us to DC via UPS Ground, ShopSite
calculates the charge as $11.58. If I enter the same package on UPS's
website, I get $16.58. The reason for the difference is a $5.00
handling
charge which UPS imposes on oversize packages.

I'm not sure how ShopSite interfaces with UPS's server, but I'm
guessing
it's grabbing the package charge instead of the shipment total charge.

- Kevin

"jim" <beeutahful@gmail.com> wrote in message
news:dgpqro$mkt$1@eval.shopsite.com...

If a product will be an oversized item you should use the option on
the
Product Info screen "Shipping Box Dimensions:" to specify the box
size.
The item's shipping cost will then be calculated by UPS based on the
dimension and the weight.

Jim


Webmaster wrote:

I've noticed shopsite's UPS calculations are wrong for oversize
items--
UPS
includes a $5.00 handling for oversize items, which Shopsite leaves
out.

Is this something ShopSite is aware of?

- Kevin

[Chris]

In the product setup, there is a field for "extra handling charge." Can't you
put the $5 charge in this field?

Chris
mlcswoodworking.com

Webmaster wrote:

Hi Loren,

ShopSite is sending over the correct dimensions and getting back a rate
reflecting that-- the problem is that UPS has a $5.00 handling charge for
oversize items which ShopSite is missing. If you go to:
http://wwwapps.ups.com/calTimeCost?loc=en_US and enter the same shipment,
you'll see that the total shipping cost for oversize items is $5.00 higher
than what ShopSite calculates. If you click "View Details" on UPS's
shipping calculation screen next to say, "UPS Ground" you'll see on one line
a value equal to what ShopSite gave, then on the next line "Additional
Handling: $5.00". Finally, you'll see the shipment total of $5.00 greater
than what ShopSite gave.

- Kevin

"Loren" <loren_d_c@yahoo.com> wrote in message
news:dgq0hm$qoi$1@eval.shopsite.com...
Kevin,

ShopSite interfaces directory to UPS's rates and services api's. ShopSite
does not calculate rates at all, just passes the information about the
products to UPS, who calculates the rates and passes them back.

I added a test product to my store with a weight of 3.0 lbs, when I placed
the item in my cart UPS specified a Ground rate of $6.17 (to zip code
90210). I emptied the cart and edited the test product info to switch it
to using dimensions of 96x2x2, then added the product to the cart again
and UPS returned a $11.58 rate for Ground. For a difference of $5.41. So
UPS *DID* taking the dimensions into account and returned a different rate
to the ShopSite shopping cart once I added those dimensions to the
product.

Besides making sure that the product has dimensions specified, also make
sure that the radio button is set next to the dimensions field so that the
dimensions will be sent to UPS. Also, make sure that in Commerce Setup -
Shipping you have the correct Unit of Measure (probably inches) selected
for your measurements. Also in Commerce Setup -> Shipping -> Configure UPS
make sure that you have the same options selected as far as pickup and
delivery go that you are using when you manually get the rates from UPS's
site. Also, when you make modification to a product's weight or
dimensions, you should empty your cart and add the product to the cart
again to see the results of these product changes, because a product is
added to the shopping cart with the attributes it had at the time it was
added.

-Loren


Webmaster wrote:
Hi Jim,

I'm aware of the shipping box dimensions-- the problem is that ShopSite
doesn't give the correct value for oversize packages. For example, to
send a 3.0lb. 96x2x2 package from us to DC via UPS Ground, ShopSite
calculates the charge as $11.58. If I enter the same package on UPS's
website, I get $16.58. The reason for the difference is a $5.00 handling
charge which UPS imposes on oversize packages.

I'm not sure how ShopSite interfaces with UPS's server, but I'm guessing
it's grabbing the package charge instead of the shipment total charge.

- Kevin

"jim" <beeutahful@gmail.com> wrote in message
news:dgpqro$mkt$1@eval.shopsite.com...

If a product will be an oversized item you should use the option on the
Product Info screen "Shipping Box Dimensions:" to specify the box size.
The item's shipping cost will then be calculated by UPS based on the
dimension and the weight.

Jim


Webmaster wrote:

I've noticed shopsite's UPS calculations are wrong for oversize items--
UPS
includes a $5.00 handling for oversize items, which Shopsite leaves out.

Is this something ShopSite is aware of?

- Kevin

[jim]

There is a order handling charge setup on Commerce Setup > Shipping and
a " Extra Handling Charge:" that is setup on Products > Edit Product
Info which is on a product by product basis. If you use the one for the
product it will only be applied when that item is added to the cart.

Jim

Webmaster wrote:

Hi Chris,

No, because then ShopSite would apply the charge to all items. It should
only be added to UPS packages that are oversize.

- Kevin

"Chris" <sawdust@mlcswoodworking.com> wrote in message
news:433ABCE1.F4C6FAD0@mlcswoodworking.com...
In the product setup, there is a field for "extra handling charge." Can't
you
put the $5 charge in this field?

Chris
mlcswoodworking.com

Webmaster wrote:

Hi Loren,

ShopSite is sending over the correct dimensions and getting back a rate
reflecting that-- the problem is that UPS has a $5.00 handling charge for
oversize items which ShopSite is missing. If you go to:
http://wwwapps.ups.com/calTimeCost?loc=en_US and enter the same shipment,
you'll see that the total shipping cost for oversize items is $5.00
higher
than what ShopSite calculates. If you click "View Details" on UPS's
shipping calculation screen next to say, "UPS Ground" you'll see on one
line
a value equal to what ShopSite gave, then on the next line "Additional
Handling: $5.00". Finally, you'll see the shipment total of $5.00
greater
than what ShopSite gave.

- Kevin

"Loren" <loren_d_c@yahoo.com> wrote in message
news:dgq0hm$qoi$1@eval.shopsite.com...
Kevin,

ShopSite interfaces directory to UPS's rates and services api's.
ShopSite
does not calculate rates at all, just passes the information about the
products to UPS, who calculates the rates and passes them back.

I added a test product to my store with a weight of 3.0 lbs, when I
placed
the item in my cart UPS specified a Ground rate of $6.17 (to zip code
90210). I emptied the cart and edited the test product info to switch
it
to using dimensions of 96x2x2, then added the product to the cart again
and UPS returned a $11.58 rate for Ground. For a difference of $5.41.
So
UPS *DID* taking the dimensions into account and returned a different
rate
to the ShopSite shopping cart once I added those dimensions to the
product.

Besides making sure that the product has dimensions specified, also
make
sure that the radio button is set next to the dimensions field so that
the
dimensions will be sent to UPS. Also, make sure that in Commerce
Setup -
Shipping you have the correct Unit of Measure (probably inches)
selected
for your measurements. Also in Commerce Setup -> Shipping -> Configure
UPS
make sure that you have the same options selected as far as pickup and
delivery go that you are using when you manually get the rates from
UPS's
site. Also, when you make modification to a product's weight or
dimensions, you should empty your cart and add the product to the cart
again to see the results of these product changes, because a product is
added to the shopping cart with the attributes it had at the time it
was
added.

-Loren


Webmaster wrote:
Hi Jim,

I'm aware of the shipping box dimensions-- the problem is that
ShopSite
doesn't give the correct value for oversize packages. For example, to
send a 3.0lb. 96x2x2 package from us to DC via UPS Ground, ShopSite
calculates the charge as $11.58. If I enter the same package on UPS's
website, I get $16.58. The reason for the difference is a $5.00
handling
charge which UPS imposes on oversize packages.

I'm not sure how ShopSite interfaces with UPS's server, but I'm
guessing
it's grabbing the package charge instead of the shipment total charge.

- Kevin

"jim" <beeutahful@gmail.com> wrote in message
news:dgpqro$mkt$1@eval.shopsite.com...

If a product will be an oversized item you should use the option on
the
Product Info screen "Shipping Box Dimensions:" to specify the box
size.
The item's shipping cost will then be calculated by UPS based on the
dimension and the weight.

Jim


Webmaster wrote:

I've noticed shopsite's UPS calculations are wrong for oversize
items--
UPS
includes a $5.00 handling for oversize items, which Shopsite leaves
out.

Is this something ShopSite is aware of?

- Kevin

[Chris]

It appears that this is an individual field in each product record. You could
apply or not apply it item by item. Or do you also ship via other methods or are
you talking about a package that becomes oversized only when boxed with other
things?



Webmaster wrote:

Hi Chris,

No, because then ShopSite would apply the charge to all items. It should
only be added to UPS packages that are oversize.

- Kevin

"Chris" <sawdust@mlcswoodworking.com> wrote in message
news:433ABCE1.F4C6FAD0@mlcswoodworking.com...
In the product setup, there is a field for "extra handling charge." Can't
you
put the $5 charge in this field?

Chris
mlcswoodworking.com

Webmaster wrote:

Hi Loren,

ShopSite is sending over the correct dimensions and getting back a rate
reflecting that-- the problem is that UPS has a $5.00 handling charge for
oversize items which ShopSite is missing. If you go to:
http://wwwapps.ups.com/calTimeCost?loc=en_US and enter the same shipment,
you'll see that the total shipping cost for oversize items is $5.00
higher
than what ShopSite calculates. If you click "View Details" on UPS's
shipping calculation screen next to say, "UPS Ground" you'll see on one
line
a value equal to what ShopSite gave, then on the next line "Additional
Handling: $5.00". Finally, you'll see the shipment total of $5.00
greater
than what ShopSite gave.

- Kevin

"Loren" <loren_d_c@yahoo.com> wrote in message
news:dgq0hm$qoi$1@eval.shopsite.com...
Kevin,

ShopSite interfaces directory to UPS's rates and services api's.
ShopSite
does not calculate rates at all, just passes the information about the
products to UPS, who calculates the rates and passes them back.

I added a test product to my store with a weight of 3.0 lbs, when I
placed
the item in my cart UPS specified a Ground rate of $6.17 (to zip code
90210). I emptied the cart and edited the test product info to switch
it
to using dimensions of 96x2x2, then added the product to the cart again
and UPS returned a $11.58 rate for Ground. For a difference of $5.41.
So
UPS *DID* taking the dimensions into account and returned a different
rate
to the ShopSite shopping cart once I added those dimensions to the
product.

Besides making sure that the product has dimensions specified, also
make
sure that the radio button is set next to the dimensions field so that
the
dimensions will be sent to UPS. Also, make sure that in Commerce
Setup -
Shipping you have the correct Unit of Measure (probably inches)
selected
for your measurements. Also in Commerce Setup -> Shipping -> Configure
UPS
make sure that you have the same options selected as far as pickup and
delivery go that you are using when you manually get the rates from
UPS's
site. Also, when you make modification to a product's weight or
dimensions, you should empty your cart and add the product to the cart
again to see the results of these product changes, because a product is
added to the shopping cart with the attributes it had at the time it
was
added.

-Loren


Webmaster wrote:
Hi Jim,

I'm aware of the shipping box dimensions-- the problem is that
ShopSite
doesn't give the correct value for oversize packages. For example, to
send a 3.0lb. 96x2x2 package from us to DC via UPS Ground, ShopSite
calculates the charge as $11.58. If I enter the same package on UPS's
website, I get $16.58. The reason for the difference is a $5.00
handling
charge which UPS imposes on oversize packages.

I'm not sure how ShopSite interfaces with UPS's server, but I'm
guessing
it's grabbing the package charge instead of the shipment total charge.

- Kevin

"jim" <beeutahful@gmail.com> wrote in message
news:dgpqro$mkt$1@eval.shopsite.com...

If a product will be an oversized item you should use the option on
the
Product Info screen "Shipping Box Dimensions:" to specify the box
size.
The item's shipping cost will then be calculated by UPS based on the
dimension and the weight.

Jim


Webmaster wrote:

I've noticed shopsite's UPS calculations are wrong for oversize
items--
UPS
includes a $5.00 handling for oversize items, which Shopsite leaves
out.

Is this something ShopSite is aware of?

- Kevin

[Webmaster]

We ship via other methods as well (also this doesn't seem like the correct
place to fix this, since UPS might change their handling charges at any
time). I've submitted this as a bug to our ShopSite hosting provider, so
hopefully they'll pass it along.

"Chris" <sawdust@mlcswoodworking.com> wrote in message
news:433AC0F9.E19FD08C@mlcswoodworking.com...

It appears that this is an individual field in each product record. You
could
apply or not apply it item by item. Or do you also ship via other methods
or are
you talking about a package that becomes oversized only when boxed with
other
things?



Webmaster wrote:

Hi Chris,

No, because then ShopSite would apply the charge to all items. It should
only be added to UPS packages that are oversize.

- Kevin

"Chris" <sawdust@mlcswoodworking.com> wrote in message
news:433ABCE1.F4C6FAD0@mlcswoodworking.com...
In the product setup, there is a field for "extra handling charge."
Can't
you
put the $5 charge in this field?

Chris
mlcswoodworking.com

Webmaster wrote:

Hi Loren,

ShopSite is sending over the correct dimensions and getting back a
rate
reflecting that-- the problem is that UPS has a $5.00 handling charge
for
oversize items which ShopSite is missing. If you go to:
http://wwwapps.ups.com/calTimeCost?loc=en_US and enter the same
shipment,
you'll see that the total shipping cost for oversize items is $5.00
higher
than what ShopSite calculates. If you click "View Details" on UPS's
shipping calculation screen next to say, "UPS Ground" you'll see on
one
line
a value equal to what ShopSite gave, then on the next line "Additional
Handling: $5.00". Finally, you'll see the shipment total of $5.00
greater
than what ShopSite gave.

- Kevin

"Loren" <loren_d_c@yahoo.com> wrote in message
news:dgq0hm$qoi$1@eval.shopsite.com...
Kevin,

ShopSite interfaces directory to UPS's rates and services api's.
ShopSite
does not calculate rates at all, just passes the information about
the
products to UPS, who calculates the rates and passes them back.

I added a test product to my store with a weight of 3.0 lbs, when I
placed
the item in my cart UPS specified a Ground rate of $6.17 (to zip
code
90210). I emptied the cart and edited the test product info to
switch
it
to using dimensions of 96x2x2, then added the product to the cart
again
and UPS returned a $11.58 rate for Ground. For a difference of
$5.41.
So
UPS *DID* taking the dimensions into account and returned a
different
rate
to the ShopSite shopping cart once I added those dimensions to the
product.

Besides making sure that the product has dimensions specified, also
make
sure that the radio button is set next to the dimensions field so
that
the
dimensions will be sent to UPS. Also, make sure that in Commerce
Setup -
Shipping you have the correct Unit of Measure (probably inches)
selected
for your measurements. Also in Commerce Setup -> Shipping -
Configure
UPS
make sure that you have the same options selected as far as pickup
and
delivery go that you are using when you manually get the rates from
UPS's
site. Also, when you make modification to a product's weight or
dimensions, you should empty your cart and add the product to the
cart
again to see the results of these product changes, because a product
is
added to the shopping cart with the attributes it had at the time it
was
added.

-Loren


Webmaster wrote:
Hi Jim,

I'm aware of the shipping box dimensions-- the problem is that
ShopSite
doesn't give the correct value for oversize packages. For example,
to
send a 3.0lb. 96x2x2 package from us to DC via UPS Ground, ShopSite
calculates the charge as $11.58. If I enter the same package on
UPS's
website, I get $16.58. The reason for the difference is a $5.00
handling
charge which UPS imposes on oversize packages.

I'm not sure how ShopSite interfaces with UPS's server, but I'm
guessing
it's grabbing the package charge instead of the shipment total
charge.

- Kevin

"jim" <beeutahful@gmail.com> wrote in message
news:dgpqro$mkt$1@eval.shopsite.com...

If a product will be an oversized item you should use the option on
the
Product Info screen "Shipping Box Dimensions:" to specify the box
size.
The item's shipping cost will then be calculated by UPS based on
the
dimension and the weight.

Jim


Webmaster wrote:

I've noticed shopsite's UPS calculations are wrong for oversize
items--
UPS
includes a $5.00 handling for oversize items, which Shopsite
leaves
out.

Is this something ShopSite is aware of?

- Kevin