quantity discount question

[Don Lundell]

I have a product with a price break at quantity 3+

There are also multiple flavors of the product.

Someone orders, for example: 1 chocolate + 1 vanilla + 1 orange 3 total items. The customer should but doesn't appear to get the
quantity discount -- they get added individually at the single
(non-quantity) price.

Shopsite should be able to separate the flavors but collapse identical
product ids (it should recalculate and apply the quantity discount).

Maybe there's something I'm missing?

If not, how does one submit a feature request / bug report?

Thanks,

- dc

[Jim]

There is currently no way to have multiple line items combined in the
cart automatically. Since each option can have its own price it would
make it very difficult to know if the items can be combined or not.

There have been requests for this before so ShopSite knows of the issue.

The forum is monitored by ShopSite employees so if issues are posted
here they will be considered as enhancement requests. You can also
submit a formal enhancement request through the "suggest an
enhancement"link at the bottom of the page
http://www.shopsite.com/support.html

Jim

Don Lundell wrote:

I have a product with a price break at quantity 3+

There are also multiple flavors of the product.

Someone orders, for example: 1 chocolate + 1 vanilla + 1 orange =
3 total items. The customer should but doesn't appear to get the
quantity discount -- they get added individually at the single
(non-quantity) price.

Shopsite should be able to separate the flavors but collapse identical
product ids (it should recalculate and apply the quantity discount).

Maybe there's something I'm missing?

If not, how does one submit a feature request / bug report?

Thanks,

- dc

[Don Lundell]

On Fri, 22 Jul 2005 08:09:38 -0600, Jim <jstavast@xmission.com> wrote:

There is currently no way to have multiple line items combined in the cart automatically. Since each option can have its own price it would make it very difficult to know if the items can be combined or not.

Right. However, the case I'm referring to is a pretty common one (it's common to have
an item with different sizes or flavors but with the same price) It should be easily
detectable by Shopsite (logic: if the item number / SKU are identical and the prices
are the same, apply the quantity discount).

The hack that I put in is text that instructs the customer to add only a single flavor,
but the total quantity, and note the flavor choices in the checkout comment field. Pretty
kludgy Anyone have a better idea?

The forum is monitored by ShopSite employees so if issues are posted here they will be considered as enhancement requests. You can also submit a formal enhancement request through the "suggest an enhancement"link at the bottom of the page http://www.shopsite.com/support.html

Thanks very much, I will do that.

- dc

[Don Lundell]

On Fri, 22 Jul 2005 08:09:38 -0600, Jim <jstavast@xmission.com> wrote:

There is currently no way to have multiple line items combined in the cart automatically.
Since each option can have its own price it would make it very difficult to know if the
items can be combined or not.

Also, one wouldn't configure quantity pricing discount if the prices for
different sizes or flavors were different. I think only really makes sense
for items that cost the same.

- dc