Custom Field Information Disappears

[Larry Bohen]

I've just implemented some Custom Fields (Customize Ordering
System-->Checkout). When using the fields, as a visitor/customer would, I
notice after entering text in the Custom Fields, that if I refresh the
screen or click on the [Return to Cart] and then go back to the [Checkout]
screen, the text disappears.

Is the disappearing text the intentional behavior?

Why?

Any way to retain the text?

--
Larry Bohen
www.audiobooksonline.com

[Jim]

The ShopSite fields are kept in a cookie, if the shopper has cookie
enabled, and so they can be filled in again when the page is loaded
after an error or going back to the shopping cart. Since ShopSite
doesn't really know about custom fields there is no way to do this for
the custom fields. You could, however use javascript to create a cookie
to keep the data from custom field and fill in the data again after
returning to the shopping cart.

Larry mentioned in another post that he doesn't know javascript (and I
don't either) so maybe someone else could post code on how to do
something like that.

I have entered an enhancement request to see if something could be added
to ShopSite to handle the custom fields.

Jim

Larry Bohen wrote:

I've just implemented some Custom Fields (Customize Ordering
System-->Checkout). When using the fields, as a visitor/customer would, I
notice after entering text in the Custom Fields, that if I refresh the
screen or click on the [Return to Cart] and then go back to the [Checkout]
screen, the text disappears.

Is the disappearing text the intentional behavior?

Why?

Any way to retain the text?