Email confirmation when changing log-in email for customer r

[Nikolaus Gruchot]

Hello all,

I've just changed my email address in the customer profile of a V 7.1.4.
shop for testing purposes.

I am receiving the email confirmation for having done so, two ( 2 x) times?!

I can reproduce the behaviour. Always two confirmation emails.

Better two then one, but is that intentional?

Regards,

Niko

[Jim]

This is correct. One is sent to the old address to alert them that the
address was changed and one is sent to the new address to verify that it
was changed.

Jim

Nikolaus Gruchot wrote:

Hello all,

I've just changed my email address in the customer profile of a V 7.1.4.
shop for testing purposes.

I am receiving the email confirmation for having done so, two ( 2 x) times?!

I can reproduce the behaviour. Always two confirmation emails.

Better two then one, but is that intentional?

Regards,

Niko

[Nikolaus Gruchot]

Hello Jim,

ok got the picture. My scenerio here is that from time to time I have
customer who !register! themselves under a wrong email address. For example
the register under 'www.info@domain.xy' because they are new to the net
(still happens). Currently I need to write them how to log in their account,
change their log-in email under settings and to edit the email address saved
in 'payment' and 'shipping'.

Or they use somthing like name@t-onlin.de where the correct address is
name@t-online.de . Which is obvious as t-online.de is one of the largest ISP
in Germany.

I either case _I_ could correct the addresses without doubt, as they are
wrong. But I cannot access or edit this information at the moment. So I need
to write to the customer and hope that they follow my instructions through.

I can see the result, when I get the returned confirmation email to the
wrong email after they started changing things.

For the daily routine it would be faster and more efficient for me to be
able to change/reset the email addresses manually through the back-office
and to simply sent a message to the customer like:

"During registration in our online shop you have submitted an email address
that conatins a typo. We have corrected this infomation for you, so that you
are able to receive the automatic order confirmation email and the email
with the tracking information once your order has been shipped...."


Maybe this is something to consider for V 8.x.x

Best regards,

Niko

"Jim" <jstavast@xmission.com> schrieb im Newsbeitrag
news:d0pqtl$b9p$1@eval.shopsite.com...

This is correct. One is sent to the old address to alert them that the
address was changed and one is sent to the new address to verify that it
was changed.

Jim

Nikolaus Gruchot wrote:
Hello all,

I've just changed my email address in the customer profile of a V 7.1.4.
shop for testing purposes.

I am receiving the email confirmation for having done so, two ( 2 x)
times?!

I can reproduce the behaviour. Always two confirmation emails.

Better two then one, but is that intentional?