customer comment on v 7.1 feature

This is an archive of old posting to the User Forum

customer comment on v 7.1 feature

Postby Nikolaus Gruchot » Mon Nov 08, 2004 3:26 am

Hi all,

after I have integrated the customer registration on all store pages, I have
noted a significant increase in customers who register themselves before
placing the order (customer registration is optional) :-) I would say, we
have now a 50% rate of registrations.

On the other side, I have switched on -> Commerce setup -> Payment -> [ X ]
When displayed on Shopper Receipts mask the data for: field z in the other
payment methods for the payment method "Bank draft".

For this payment method the customer gives us his bank account number which
is as sensible as a credit card number. The number is completely -
in the order confirmation screen and the orders/payment menues in the
customer profile with this setting.

Here is the customer comment in the last order:

"My account number is not shown in the confirmation screen. Instead -
is displayed. I guess it is a security measure. But, in case that you do not
receive my account number with this order, you can look it up from my last
order 1234. Thank you."

-> This comment clearly shows that we definitively need the option:
"Partially mask the data for: where the last digits/characters of the field
are displayed to the customer as with the credit card number, so that it is
clear _without_ extra explanation that this is a security measure and that
the number is saved.

As far as I recall it, I have pointed this out in an earlier posting in this
forum.

Thank you for looking into this.

Best regards,

Niko
Nikolaus Gruchot
 

Return to User Forum Archive

Who is online

Users browsing this forum: No registered users and 18 guests

cron