Purchase Order number not showing in Merchant email receipt

[George B. Hug]

Hello,

We have implemented the payment option 'Purchase Order'for some of our
customers to use online. There is a field for them to enter their PO #'s on
the order page. Once authorized, it then appears as it should in the
'Shopsite Orders' backend, but does NOT appear in the merchant email we
receive.

Can the customer's entered purchase order number be made to show up on the
Merchant Email?

Thanks for any help!


--
George B. Hug - Sales Manager
NorthWest Builders Network, Inc.
http://www.nwbuildnet.com/stores/bm/

Your online source for innovative building...

[loren_d_c]

No, the only payment information that will display in the merchant email
is the payment type used, not the actual contents of the payment fields.

-Loren



George B. Hug wrote:

Hello,

We have implemented the payment option 'Purchase Order'for some of our
customers to use online. There is a field for them to enter their PO #'s on
the order page. Once authorized, it then appears as it should in the
'Shopsite Orders' backend, but does NOT appear in the merchant email we
receive.

Can the customer's entered purchase order number be made to show up on the
Merchant Email?

Thanks for any help!

[George B. Hug]

Loren, et al

Hmmmm. We use StoneEdge Order Manager to dl all our orders and consequently,
do not actually see the Shopsite Order unless we go online and 'View
Orders.' The merchant email is often the first time we actually see an order
-- and that is also what gets forwarded to our vendors as a drop ship from
us. We need to have that PO number in the email, and I would guess that many
other users might as well....

Anyways, I guess my suggestion would be to consider adding that as an option
in future releases -- it sure would help us. Can this be feature be added by
custom programming the Order API? Other suggestions?

Thanks for your help!

George


On 6/3/04 3:48 PM, in article c9o9t9$la8$1@support.shopsite.com, "Loren"
<loren_d_c@yahoo.com> wrote:

No, the only payment information that will display in the merchant email
is the payment type used, not the actual contents of the payment fields.

-Loren



George B. Hug wrote:
Hello,

We have implemented the payment option 'Purchase Order'for some of our
customers to use online. There is a field for them to enter their PO #'s on
the order page. Once authorized, it then appears as it should in the
'Shopsite Orders' backend, but does NOT appear in the merchant email we
receive.

Can the customer's entered purchase order number be made to show up on the
Merchant Email?

Thanks for any help!

[Rob]

Anyways, I guess my suggestion would be to consider adding that as an
option
in future releases -- it sure would help us. Can this be feature be added
by
custom programming the Order API? Other suggestions?

Yes, you could write an order API script that replaced the ShopSite function
of emailing you the receipt, and have it include whatever fields/data you
want.

Rob