ordering options not carrying over to cart

[Bill Werle]

Hello,

We have a customer with Shopsite 6.1.1 we're building a custom template
for. The ordering options for the products (shoes - sizes,color) do not
carry over into the cart. We've developed templates for our v6.3.0
stores and have not had this problem.

We are using both a page and product template. We've checked the
knowledge base, help, etc and cannot find an answer. Are we missing a
product template tag that passes the options chosen to the cart?

Thanks for your help,

Regards,

Bill Werle
Interlink Advantage

[loren_d_c]

If you are sending pull-down menu options or quantity from the store
pages into the shopping cart, then an HTML form is required to submit
this shopper-selected data into the cart, just the usual href will not
work. If you want to see what the form should look like, go to Products,
select a product, click Edit Product Layout and check the 'Display Order
Quantity' and 'Display Ordering Options' checkboxes and Save Changes.
Now go to Merchandising -> OrderAnywhere and select that same product
and click the View HTML button which will show you the form code for the
add to cart button that will submit a quantity and the ordering option
pull-down choices to the shopping cart when the product is added.

Note that there is a tag called [-- PRODUCT.OrderCheckout --] that you
can use in the template to get this form into the page IF the product
layout has those checkboxes checked as described above. Here is the
description of the [-- PRODUCT.OrderCheckout --] tag from the Custom
Template spec:
========================
Returns a complete set of FORM tags to present the [Add to Cart] and
[View Cart] buttons, as defined for the product. If the product has the
display of ordering options and/or quantity enabled, they are included
as parts of the form.
========================

Note that this tag does not give you much flexibility as far as the
layout of the buttons and pull-downs and quantity box that are placed on
the page, so if you need to customize this a lot then you would have to
assemble the pieces of the form in the template using other tags.

-Loren



Bill Werle wrote:

Hello,

We have a customer with Shopsite 6.1.1 we're building a custom template
for. The ordering options for the products (shoes - sizes,color) do not
carry over into the cart. We've developed templates for our v6.3.0
stores and have not had this problem.

We are using both a page and product template. We've checked the
knowledge base, help, etc and cannot find an answer. Are we missing a
product template tag that passes the options chosen to the cart?

Thanks for your help,

Regards,

Bill Werle
Interlink Advantage

[Bill Werle]

Thanks Loren, You were on the right track as usual. We did get it solved.

At the top of our page template was a HTML form for a search box
utilizing a search solution for custom templates posted in the newsgroup
a month or two ago. There was also an HTML form for the add to cart but
the closing form tag was at the end of the page. Once the first HTML
form tag was closed properly everything started working.

Thanks again for your help!

Bill Werle
Interlink Advantage



Loren wrote:

If you are sending pull-down menu options or quantity from the store
pages into the shopping cart, then an HTML form is required to submit
this shopper-selected data into the cart, just the usual href will not
work. If you want to see what the form should look like, go to Products,
select a product, click Edit Product Layout and check the 'Display Order
Quantity' and 'Display Ordering Options' checkboxes and Save Changes.
Now go to Merchandising -> OrderAnywhere and select that same product
and click the View HTML button which will show you the form code for the
add to cart button that will submit a quantity and the ordering option
pull-down choices to the shopping cart when the product is added.

Note that there is a tag called [-- PRODUCT.OrderCheckout --] that you
can use in the template to get this form into the page IF the product
layout has those checkboxes checked as described above. Here is the
description of the [-- PRODUCT.OrderCheckout --] tag from the Custom
Template spec:
========================
Returns a complete set of FORM tags to present the [Add to Cart] and
[View Cart] buttons, as defined for the product. If the product has the
display of ordering options and/or quantity enabled, they are included
as parts of the form.
========================

Note that this tag does not give you much flexibility as far as the
layout of the buttons and pull-downs and quantity box that are placed on
the page, so if you need to customize this a lot then you would have to
assemble the pieces of the form in the template using other tags.

-Loren



Bill Werle wrote:

Hello,

We have a customer with Shopsite 6.1.1 we're building a custom
template for. The ordering options for the products (shoes -
sizes,color) do not carry over into the cart. We've developed
templates for our v6.3.0 stores and have not had this problem.

We are using both a page and product template. We've checked the
knowledge base, help, etc and cannot find an answer. Are we missing a
product template tag that passes the options chosen to the cart?

Thanks for your help,

Regards,

Bill Werle
Interlink Advantage