UPS Shipping Status

General ShopSite user discussion

UPS Shipping Status

Postby MgmtSpec » Sat Nov 30, 2024 7:36 pm

Is there a way to have a notification in SS for order placed but not shipped yet?
I know we can add tracking. My customer is looking for a notification that it has not shipped.
Ebay does this.
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Re: UPS Shipping Status

Postby loren_d_c » Tue Dec 10, 2024 3:27 pm

There is no notification or alert specifically for this, the closest you can get currently is the order search item called 'Tracking E-mail not sent', you can use this search in the Orders menu to find all orders for which a tracking email hasn't yet been sent through ShopSite.

-Loren
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