Choose payment option for registered users

[gourmetdelights]

Using ShopSite 64-bit Pro 15.0 r3 hosted by Lexiconn

Longtime friend and customer has had her payment information saved in her registered account for years.

Today she tried to place her first order since I upgraded to 15.0 r3

In the shopping cart she selected her payment type as her saved Visa

It shows “Visa-7535”



But when she hits “checkout” the error returned is “choose a payment option”



The only way to get out of the cart is to choose “new payment type” and Visa from the pull down menu

Then she needs to manually enter the same card number she has saved

So somehow even though it shows “Visa-7535” from her registered account saved payment method the “Visa” part is not being correctly translated to allow her to get out of the shopping cart and to checkout

[gourmetdelights]

Testing further

When she selects her stored card with the first radio button in the shopping cart

AND only uses the pull down menu (not the radio button) to choose Visa from the 2nd radio button

Then she can get to the checkout BUT still needs to manually enter her Visa card information

[gourmetdelights]

Laura tried to place another order (she is a very good customer)

She points out

"When I placed my most recent order, I found two buttons for my saved 7535 card. NEITHER contained the card information"

I assume this is all part of the same issue but thought it was worth mentioning.

[loren_d_c]

Try changing all your shopping cart buttons to text buttons instead of image buttons at the bottom of Preferences > Store Text > Shopping Cart. Or switch to a newer responsive design theme that will automatically used stylized text buttons instead of image buttons.

-Loren