by loren_d_c » Tue Nov 03, 2020 1:10 pm
ShopSite doesn't have a specific connection or export for Facebook Catalog, however since you can import your product data in a CSV format to Facebook Catalog you can just export from ShopSite in a tab-delimited format, open the file in a spreadsheet like Excel, and export it in CSV format.
You can download ALL products from ShopSite via Utilities > Database > Download, or you can download specific products via Products, search for the specific products you want and select them, then click the download icon (the little downward-pointing arrow that will appear in about the middle of the row of icons) above the product list.
Note that when you download products from ShopSite in 'Tab-delimited text file format' you can choose to download 'Selected fields only' and only select the fields that are required by Facebook Catalog, but even better would be to choose 'Use field map' so you could create a mapping and not only select the fields to download, but re-order them, rename the header, and save it so you can simply choose this field map again for future Facebook Catalog downloads.
Here is Facebook's doc on how to upload your feed file:
https://www.facebook.com/business/help/125074381480892?id=725943027795860
And here's their doc describing the required fields:
https://www.facebook.com/business/help/1898524300466211?id=725943027795860
-Loren