UPS Account Based Rates - password required??

[jonnyhappleseed]

I went to activate my UPS account based rates and after entering the required information, all found where it said it should be, an error code appeared saying " Missing or invalid Password (Error code: 9570011) " What password am I missing? There is no box to enter password.

[cyoung]

You should be able to update your UPS account information through ShopSite Commerce> Shipping> UPS> Configure> scroll to the bottom and through either the Subscriber info or Register buttons you should be able to update your UPS account info. Here is a link to ShopSite's Pro help on UPS settings. https://help.shopsite.com/help/14.0.1/en-US/sc/pro/ups.shipping.html

You will need to verify your UPS account information with UPS, then make sure it is reflected in your ShopSite settings.