Cybercash -> Payflow Migration Shopsite Headaches?

[Matt Cohen]

I'm surprised I haven't seen any posts about this yet - i've gotten an
email (attached) from Cybercash/Verisign saying that they are rolling
Cybercash into the Versiign Payflow program. I've sent an email to
Shopsite asking if this will affect those shopsite merchants using
cybercash and haven't received any meaningful replies yet.

I'm most concerned about losing the functionality of using the 'bill
order' button in shopsite aka manual settlement. The email below
specifies that automatic settlement is the default, but I can't log in
yet to change that default until the system goes live, so i'm a little
scared about charging customers before we even get their order emailed
to us!

Thanx,
Matt

--

[Matt Cohen]

In article <280920011706425160%iwbyte@iname.com>, Matt Cohen
<iwbyte@iname.com> wrote:

I'm surprised I haven't seen any posts about this yet - i've gotten an
email (attached) from Cybercash/Verisign saying that they are rolling
Cybercash into the Versiign Payflow program.

Sorry, forgot to attach email. Also, in re-reading, it looks like the
'bill' button won't work at all, since it doesn't accept anything BUT
automatic settlement!
-------------------------

IMPORTANT CYBERCASH MIGRATION NOTICE:
Our records show that you are currently registered to process payments
through the CyberCash payment gateway.

This is to confirm that your account will be migrated to VeriSign's
Payflow (SM) service on October 2, 2001 at 10:00 AM. As was indicated
in our previous email to you, as of the migration date Internet credit
card transactions from your Web site will be processed through the
Payflow service.

Please pay particular attention to the following two items:

1. When this integration is completed on or after the date given
above, you will need to use VeriSign's Payflow Manager for
administration of all new transactions. At that time you may use your
current login and password. Your Partner ID is also required; there is
a link in the Payflow Manager to help you find your Partner ID. You
will not be able to administer transactions processed after that date
using the CyberCash E-Commerce Services Manager. You will need to
continue to use the current CyberCash E-Commerce Services Manager to
query transactions that were authorized before the migration date.

Once you are migrated over to the VeriSign Payflow service, your
continued use of the service will be your acknowledgement that you have
read and agreed to be bound by the VeriSign Service Agreement for the
CyberCash Migration at URL:
http://www.cybercash.com/integration/On ... 20-01.html

To familiarize yourself with the benefits and use of Payflow Manager
prior to the migration date, you can sign up for a free test account
at:
https://register-payflow.verisign.com/t ... &partner=V
eriSign
After you have signed up for the free test account you will be able to
download a copy of the Payflow Manager User's Guide. If you have
questions on using the Payflow Manager, the "VeriSign Manager: Quick
Start Guide for CyberCash Merchants" is available at:
http://www.verisign.com/support/payflow ... kStart.pdf.

2. VeriSign's Payflow service is based on Automatic Settlement. If
you are currently using the Manual Settlement feature you may require
some changes in how you process after the migration:
*Batches that you create will be aggregated into a single batch
when submitted for settlement by the VeriSign Payflow Service.
*All batches are handled off-line. This means that no Processor
Batch-Id will be returned. Sites using the Processor Batch-ID
will need to be modified to ignore these values.
*Any orders authorized but not captured using the CyberCash E-
Commerce Services Manager prior to migration must be settled
manually using the Payflow Manager.

While we do not anticipate any problems, we apologize in advance for
any inconvenience this might cause for you and encourage you to contact
us if you experience any problems or need assistance. If you have any
questions about the differences between the two administration systems,
go to: http://www.cybercash.com/mck_mgr_differences.html, or you may
call us toll-free at 1-888-716-0023 to speak with a Customer Service
representative.

[Amy S. Johnson]

Matt:

There is actually one earlier message I found. It's on July 16th I think,
posted by Loren. I actually got a message a few weeks ago, but have put off
doing anything about it until now. I've also been trying to get some useful
information regarding how or if it will link smoothly into Shopsite. We're
supposed to be migrated over next week. I've tried my web host provider
(hostpro), and they just got bought out, so aren't answering my emails or
phone calls. When is your migration date?

Matt Cohen wrote:

In article <280920011706425160%iwbyte@iname.com>, Matt Cohen
iwbyte@iname.com> wrote:
I'm surprised I haven't seen any posts about this yet - i've gotten an
email (attached) from Cybercash/Verisign saying that they are rolling
Cybercash into the Versiign Payflow program.

Sorry, forgot to attach email. Also, in re-reading, it looks like the
'bill' button won't work at all, since it doesn't accept anything BUT
automatic settlement!
-------------------------

IMPORTANT CYBERCASH MIGRATION NOTICE:
Our records show that you are currently registered to process payments
through the CyberCash payment gateway.

This is to confirm that your account will be migrated to VeriSign's
Payflow (SM) service on October 2, 2001 at 10:00 AM. As was indicated
in our previous email to you, as of the migration date Internet credit
card transactions from your Web site will be processed through the
Payflow service.

Please pay particular attention to the following two items:

1. When this integration is completed on or after the date given
above, you will need to use VeriSign's Payflow Manager for
administration of all new transactions. At that time you may use your
current login and password. Your Partner ID is also required; there is
a link in the Payflow Manager to help you find your Partner ID. You
will not be able to administer transactions processed after that date
using the CyberCash E-Commerce Services Manager. You will need to
continue to use the current CyberCash E-Commerce Services Manager to
query transactions that were authorized before the migration date.

Once you are migrated over to the VeriSign Payflow service, your
continued use of the service will be your acknowledgement that you have
read and agreed to be bound by the VeriSign Service Agreement for the
CyberCash Migration at URL:
http://www.cybercash.com/integration/On ... 20-01.html

To familiarize yourself with the benefits and use of Payflow Manager
prior to the migration date, you can sign up for a free test account
at:
https://register-payflow.verisign.com/t ... &partner=V
eriSign
After you have signed up for the free test account you will be able to
download a copy of the Payflow Manager User's Guide. If you have
questions on using the Payflow Manager, the "VeriSign Manager: Quick
Start Guide for CyberCash Merchants" is available at:
http://www.verisign.com/support/payflow ... kStart.pdf.

2. VeriSign's Payflow service is based on Automatic Settlement. If
you are currently using the Manual Settlement feature you may require
some changes in how you process after the migration:
*Batches that you create will be aggregated into a single batch
when submitted for settlement by the VeriSign Payflow Service.
*All batches are handled off-line. This means that no Processor
Batch-Id will be returned. Sites using the Processor Batch-ID
will need to be modified to ignore these values.
*Any orders authorized but not captured using the CyberCash E-
Commerce Services Manager prior to migration must be settled
manually using the Payflow Manager.

While we do not anticipate any problems, we apologize in advance for
any inconvenience this might cause for you and encourage you to contact
us if you experience any problems or need assistance. If you have any
questions about the differences between the two administration systems,
go to: http://www.cybercash.com/mck_mgr_differences.html, or you may
call us toll-free at 1-888-716-0023 to speak with a Customer Service
representative.

[Matt Cohen]

October 2nd - a little bit too soon for my tastes.

However, in re-reading it I think i may have calmed myself down. I
believe they are just refererring to automatic SETTLEMENT, not MARKING.
That means the 'bill order' setup will still work.

Hopefully we'll get a nice "don't worry, its ok" message from the guys
at shopsite soon...

Matt

In article <3BB522C8.164E125D@ibissoftware.com>, Amy S. Johnson
<ajohnson@ibissoftware.com> wrote:

--------------6B1D01893E2384CD1A2D230B
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

Matt:

There is actually one earlier message I found. It's on July 16th I think,
posted by Loren. I actually got a message a few weeks ago, but have put off
doing anything about it until now. I've also been trying to get some useful
information regarding how or if it will link smoothly into Shopsite. We're
supposed to be migrated over next week. I've tried my web host provider
(hostpro), and they just got bought out, so aren't answering my emails or
phone calls. When is your migration date?

Matt Cohen wrote:

In article <280920011706425160%iwbyte@iname.com>, Matt Cohen
iwbyte@iname.com> wrote:
I'm surprised I haven't seen any posts about this yet - i've gotten an
email (attached) from Cybercash/Verisign saying that they are rolling
Cybercash into the Versiign Payflow program.

Sorry, forgot to attach email. Also, in re-reading, it looks like the
'bill' button won't work at all, since it doesn't accept anything BUT
automatic settlement!
-------------------------

IMPORTANT CYBERCASH MIGRATION NOTICE:
Our records show that you are currently registered to process payments
through the CyberCash payment gateway.

This is to confirm that your account will be migrated to VeriSign's
Payflow (SM) service on October 2, 2001 at 10:00 AM. As was indicated
in our previous email to you, as of the migration date Internet credit
card transactions from your Web site will be processed through the
Payflow service.

Please pay particular attention to the following two items:

1. When this integration is completed on or after the date given
above, you will need to use VeriSign's Payflow Manager for
administration of all new transactions. At that time you may use your
current login and password. Your Partner ID is also required; there is
a link in the Payflow Manager to help you find your Partner ID. You
will not be able to administer transactions processed after that date
using the CyberCash E-Commerce Services Manager. You will need to
continue to use the current CyberCash E-Commerce Services Manager to
query transactions that were authorized before the migration date.

Once you are migrated over to the VeriSign Payflow service, your
continued use of the service will be your acknowledgement that you have
read and agreed to be bound by the VeriSign Service Agreement for the
CyberCash Migration at URL:
http://www.cybercash.com/integration/On ... 20-01.html

To familiarize yourself with the benefits and use of Payflow Manager
prior to the migration date, you can sign up for a free test account
at:
https://register-payflow.verisign.com/t ... &partner=V
eriSign
After you have signed up for the free test account you will be able to
download a copy of the Payflow Manager User's Guide. If you have
questions on using the Payflow Manager, the "VeriSign Manager: Quick
Start Guide for CyberCash Merchants" is available at:
http://www.verisign.com/support/payflow ... kStart.pdf.

2. VeriSign's Payflow service is based on Automatic Settlement. If
you are currently using the Manual Settlement feature you may require
some changes in how you process after the migration:
*Batches that you create will be aggregated into a single batch
when submitted for settlement by the VeriSign Payflow Service.
*All batches are handled off-line. This means that no Processor
Batch-Id will be returned. Sites using the Processor Batch-ID
will need to be modified to ignore these values.
*Any orders authorized but not captured using the CyberCash E-
Commerce Services Manager prior to migration must be settled
manually using the Payflow Manager.

While we do not anticipate any problems, we apologize in advance for
any inconvenience this might cause for you and encourage you to contact
us if you experience any problems or need assistance. If you have any
questions about the differences between the two administration systems,
go to: http://www.cybercash.com/mck_mgr_differences.html, or you may
call us toll-free at 1-888-716-0023 to speak with a Customer Service
representative.

--------------6B1D01893E2384CD1A2D230B
Content-Type: text/html; charset=us-ascii
Content-Transfer-Encoding: 7bit

!doctype html public "-//w3c//dtd html 4.0 transitional//en"
html
Matt:
p>There is actually one earlier message I found.&nbsp; It's on July 16th
I think, posted by Loren.&nbsp; I actually got a message a few weeks ago,
but have put off doing anything about it until now.&nbsp; I've also been
trying to get some useful information regarding how or if it will link
smoothly into Shopsite.&nbsp; We're supposed to be migrated over next
week.&nbsp;
I've tried my web host provider (hostpro), and they just got bought out,
so aren't answering my emails or phone calls.&nbsp; When is your migration
date?
p>Matt Cohen wrote:
blockquote TYPE=CITE>In article <280920011706425160%iwbyte@iname.com>,
Matt Cohen
br><iwbyte@iname.com> wrote:
br>> I'm surprised I haven't seen any posts about this yet - i've gotten
an
br>> email (attached) from Cybercash/Verisign saying that they are rolling
br>> Cybercash into the Versiign Payflow program.
p>Sorry, forgot to attach email.&nbsp; Also, in re-reading, it looks like
the
br>'bill' button won't work at all, since it doesn't accept anything BUT
br>automatic settlement!
br>-------------------------
p>IMPORTANT CYBERCASH MIGRATION NOTICE:
br>Our records show that you are currently registered to process payments
br>through the CyberCash payment gateway.
p>This is to confirm that your account will be migrated to VeriSign's
br>Payflow (SM) service on October 2, 2001 at 10:00 AM.&nbsp; As was
indicated
br>in our previous email to you, as of the migration date Internet credit
br>card transactions from your Web site will be processed through the
br>Payflow service.
p>Please pay particular attention to the following two items:
p>1.&nbsp; When this integration is completed on or after the date given
br>above, you will need to use VeriSign's Payflow Manager for
br>administration of all new transactions.&nbsp; At that time you may
use your
br>current login and password.&nbsp; Your Partner ID is also required;
there is
br>a link in the Payflow Manager to help you find your Partner ID.&nbsp;
You
br>will not be able to administer transactions processed after that date
br>using the CyberCash E-Commerce Services Manager. You will need to
br>continue to use the current CyberCash E-Commerce Services Manager to
br>query transactions that were authorized before the migration date.
p>Once you are migrated over to the VeriSign Payflow service, your
br>continued use of the service will be your acknowledgement that you
have
br>read and agreed to be bound by the VeriSign Service Agreement for the
br>CyberCash Migration at URL:
br><a
href="http://www.cybercash.com/integration/OnlineVPS7.31.008-20-01.html">http:
//www.cybercash.com/integration/OnlineVPS7.31.008-20-01.html</a
p>To familiarize yourself with the benefits and use of Payflow Manager
br>prior to the migration date, you can sign up for a free test account
br>at:
br><a
href="https://register-payflow.verisign.com/testreg.cfm?product=1001&partner=V
">https://register-payflow.verisign.com/testreg.cfm?product=1001&partner=V
/a
br>eriSign
br>After you have signed up for the free test account you will be able
to
br>download a copy of the Payflow Manager User's Guide.&nbsp; If you have
br>questions on using the Payflow Manager, the "VeriSign Manager: Quick
br>Start Guide for CyberCash Merchants" is available at:
br><a
href="http://www.verisign.com/support/payflow/merchants/MgrQuickStart.pdf">htt
p://www.verisign.com/support/payflow/me ... kStart.pdf</a>.
p>2.&nbsp; VeriSign's Payflow service is based on Automatic Settlement.&nbsp;
If
br>you are currently using the Manual Settlement feature you may require
br>some changes in how you process after the migration:
br>&nbsp; *Batches that you create will be aggregated into a single batch
br>when submitted for settlement by the VeriSign Payflow Service.
br>&nbsp; *All batches are handled off-line. This means that no Processor
br>Batch-Id will be returned.&nbsp; Sites using the Processor Batch-ID
br>will need to be modified to ignore these values.
br>&nbsp; *Any orders authorized but not captured using the CyberCash
E-
br>Commerce Services Manager prior to migration must be settled
br>manually using the Payflow Manager.
p>While we do not anticipate any problems, we apologize in advance for
br>any inconvenience this might cause for you and encourage you to contact
br>us if you experience any problems or need assistance. If you have any
br>questions about the differences between the two administration systems,
br>go to:&nbsp;&nbsp; <a href="http://www.cybercash.com/mck_mgr_differences.html">http://www.cybercash.com/mck_mgr_differences.html</a>,
or you may
br>call us toll-free at 1-888-716-0023 to speak with a Customer Service
br>representative.</blockquote
/html

--------------6B1D01893E2384CD1A2D230B--

[Jacqueline Berger]

Matt,

We have been a payflow customer for years. When we first set up, the
automatic default was to manually bill the customers and I see no reason why
this should have changed. We use the "bill" button on shopsite. Payflow
Pro has always been reliable with no problems and if we have had a problem
with our servers in the past, it is very easy to place payflow pro on "don't
bill" so that orders can still come through, but don't get hung up in that
jog between our host server and payflow's server. This enables the orders
to come through regardless and we can go into our verisign back office and
bill them manually. Hope this helps

Jacqueline Berger
www.themaninthemoon.com
Rated#1 Gift Shop On The Net by Bizrate.com
Our Service is Out of this World
www.leathertree.com <<OUR OTHER WEBSITE...Designer leather bags, briefcases,
duffels, backpacks etc

"Matt Cohen" <iwbyte@iname.com> wrote in message
news:280920011706425160%iwbyte@iname.com...

I'm surprised I haven't seen any posts about this yet - i've gotten an
email (attached) from Cybercash/Verisign saying that they are rolling
Cybercash into the Versiign Payflow program. I've sent an email to
Shopsite asking if this will affect those shopsite merchants using
cybercash and haven't received any meaningful replies yet.

I'm most concerned about losing the functionality of using the 'bill
order' button in shopsite aka manual settlement. The email below
specifies that automatic settlement is the default, but I can't log in
yet to change that default until the system goes live, so i'm a little
scared about charging customers before we even get their order emailed
to us!

Thanx,
Matt

--

[loren_d_c]

According to VeriSign this change won't affect the ShopSite integration
with CyberCash. In effect, all it means is that you will manage your
CyberCash account and batch settlements through the VeriSign website
instead of through the old CyberCash website.

Read:
http://www.cybercash.com/mck_mgr_differences.html

or

Phone VeriSign:
toll-free at 1-888-716-0023

-Loren


Matt Cohen wrote:

I'm surprised I haven't seen any posts about this yet - i've gotten an
email (attached) from Cybercash/Verisign saying that they are rolling
Cybercash into the Versiign Payflow program. I've sent an email to
Shopsite asking if this will affect those shopsite merchants using
cybercash and haven't received any meaningful replies yet.

I'm most concerned about losing the functionality of using the 'bill
order' button in shopsite aka manual settlement. The email below
specifies that automatic settlement is the default, but I can't log in
yet to change that default until the system goes live, so i'm a little
scared about charging customers before we even get their order emailed
to us!

Thanx,
Matt

--

[loren_d_c]

According to VeriSign this change won't affect the ShopSite integration with
CyberCash. In effect, all it means is that you will manage your CyberCash
account and batch settlements through the VeriSign website instead of through
the old CyberCash website.

Read:
http://www.cybercash.com/mck_mgr_differences.html

or

Phone VeriSign:
toll-free at 1-888-716-0023

-Loren



Jacqueline Berger wrote:

Matt,

We have been a payflow customer for years. When we first set up, the
automatic default was to manually bill the customers and I see no reason why
this should have changed. We use the "bill" button on shopsite. Payflow
Pro has always been reliable with no problems and if we have had a problem
with our servers in the past, it is very easy to place payflow pro on "don't
bill" so that orders can still come through, but don't get hung up in that
jog between our host server and payflow's server. This enables the orders
to come through regardless and we can go into our verisign back office and
bill them manually. Hope this helps

Jacqueline Berger
www.themaninthemoon.com
Rated#1 Gift Shop On The Net by Bizrate.com
Our Service is Out of this World
www.leathertree.com <<OUR OTHER WEBSITE...Designer leather bags, briefcases,
duffels, backpacks etc

"Matt Cohen" <iwbyte@iname.com> wrote in message
news:280920011706425160%iwbyte@iname.com...
I'm surprised I haven't seen any posts about this yet - i've gotten an
email (attached) from Cybercash/Verisign saying that they are rolling
Cybercash into the Versiign Payflow program. I've sent an email to
Shopsite asking if this will affect those shopsite merchants using
cybercash and haven't received any meaningful replies yet.

I'm most concerned about losing the functionality of using the 'bill
order' button in shopsite aka manual settlement. The email below
specifies that automatic settlement is the default, but I can't log in
yet to change that default until the system goes live, so i'm a little
scared about charging customers before we even get their order emailed
to us!

Thanx,
Matt

--