Suddenly getting 404 error for orderhandler.cgi!

[judodan]

My client has a shopsite installation that's been running 5+ years (version 10). We recently made the decision to move the site to completely use HTTPS on every page/request. We stumbled through the settings and got things working, but noticed the following:

When we go to the admin panel, the link for the "Orders" section (both the top menu and the button on the start page) link to something like: https://www.<our site>/shop/orderhandler.cgi?rand1=1337190900&rand2=1244652554

Clicking this produces a 404. which the site diverts to another page (wordpress install does that). If I change the URL to https://www.<our site>/shop/ss/orderhandler.cgi?rand1=1337190900&rand2=1244652554

is this a known issue ? (If so, is there a fix?) or did I misconfigure something?

Thanks.

PS: This install was provided by the host (hostmonster). I've noticed they are now offering v12.31. I have already inquired to them if it was possible to upgrade our existing site, would that resolve my issue?

Thanks.

[loren_d_c]

Sounds like an SSL URL configuration issue. Go to the Preferences -> Hosting Service menu and make sure the 'ShopSite secure URL' setting includes the 'ss' at the end.

-Loren

[judodan]

That was it!

Funny how that's the only one with that issue. Odd. Nevertheless, thanks much for the quick (and accurate) response!