Wordpress Plugin Not Loading

[gerryleblanc]

I am using the SS plugin with Wordpress, and often times the "buy buttons" either don't load at all, or load last on the page.
Has anyone had this experience? Are you able to customize the Wordpress settings to get the SS plugin to load sooner, or first, or earlier in the loadtime? See: Any of the shopping pages, but here is one:
https://www.indigocoffee.com/coffee-and-tea/conventional-coffees/conventional-single-origin-coffee/ethiopian-yirgacheffe/

[gerryleblanc]

To add to this thread, my host has helped me determine that the plugin makes use of a PHP file: shopsite.php and that file is the source of the issue... in my case the request it makes to the Shopsite database takes (sometime) too long, and times out. Apparently, it needs to authenticate first, so it slows things down, and sometimes times out. I've been testing with the SS navtive embed code, which uses IFRAME and seems to load much faster.

My hope is that Shopsite will improve it's plugin!

[ShopSite David]

Here's what engineering says: "Plugin loads last because it needs to go and fetch data from his ShopSite store in server-to-server communication. After it's done fetching it's displayed with AJAX"

as far as authenticating goes that is only the case when you as the Merchant are using the plug-in within Wordpress to choose what products to place on your pages. There is no authentication for displaying the buy buttons to the shopper.

you wrote: >>I've been testing with the SS native embed code, which uses IFRAME and seems to load much faster.

In theory, it should not be any faster. But because the buy buttons generated by the plug-in load last they may be appearing to take longer. We'll review the code and at a minimum look at displaying a "loading" symbol when fetching the data needed to display the buy button.

[gerryleblanc]

Hi David,
If the engineering team would like any more details from me, I am happy to cooperate. My host is Lexiconn.com which is a Shopsite partner host... and they are very savvy with Shopsite.

I have 3 sites hosted there running the same configuration (Wordpress with Shopsite/SS plugin, Avada WP Theme), and all exhibit the same issue from time to time.

http://www.esselon.com
http://www.indigocoffee.com
http://www.maureenstgermain.com

Thank you!
Gerry