I just had to say this out loud for all the world to hear: Lexiconn hosts our website, which obviously integrates ShopSite and they are absolutely the very best at customer support.
Maybe they don't want me to say this because they are already busy enough, but if you were ever considering changing web hosting companies, choose Lexiconn - ESPECIALLY if you require a bit of technical hand-holding. They respond to my cries for help immediately, and have yet to fail at helping me resolve any issue.
That is all.