TEST URL Button not working in Hosting Service admin

General ShopSite user discussion
Post Reply
DANMAC909
Posts: 4
Joined: Tue Nov 24, 2015 4:20 pm
Location: CALIFORNIA

TEST URL Button not working in Hosting Service admin

Post by DANMAC909 »

There are 3 "TEST URL" on the hosting configuration page that are not working in my shop
These were working before a maintenance upgrade within my version 12 pro
How would I go about troubleshooting this issue?
Thanks
ShopSite David
Site Admin
Posts: 318
Joined: Fri Aug 04, 2006 1:30 pm
Location: Utah
Contact:

Re: TEST URL Button not working in Hosting Service admin

Post by ShopSite David »

For the test to work a request is sent to one of our servers and then it securely responds to your server. We've recently needed to change the server the test goes to (and therefore the URL). So, for now, the test goes to a URL that is not valid. We'll update the URL in our next release. The failure is not a result of the maintenance upgrade but instead a change on our end that also affects earlier versions of ShopSite.

Currently, you cannot use the test button but can change the settings and do your own confirmation that they work.
-David H.
ShopSite, Inc.
http://www.shopsite.com
Post Reply