Mobile Not Working 404

General ShopSite user discussion

Mobile Not Working 404

Postby stever3412 » Tue May 12, 2015 7:16 am

I have the store up, and works fine on a PC. But when I use a mobile device to access the store I receive a message stating,"404- Page Not Found - Sorry, the page you are looking for does not exist."
Is there something I missed to get the mobile site to work?

Thanks for any help

Stever3412
stever3412
 
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Re: Mobile Not Working 404

Postby Jim » Tue May 12, 2015 7:58 am

What version of ShopSite are you using?
What theme are you using for your store pages? Did you create a custom template or are you using a ShopSite provided template?
What is the url to your store where we can see the problem.
Jim
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Re: Mobile Not Working 404

Postby stever3412 » Tue May 12, 2015 8:08 am

I am using ShopSite Version 11.2, theme "Texturize" and I am using a provided template from Shopsite. The URL is http://harborrefugecom.ipage.com/store/index.html
stever3412
 
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Re: Mobile Not Working 404

Postby loren_d_c » Tue May 12, 2015 8:13 am

See if you can turn off the ipage mobile feature. It can't be used at the same time as ShopSite's mobile feature. With their mobile feature enabled, it sends mobile users over to a different directory where you would have to create your own pages independent of ShopSite. If you can get that turned off, then it won't interfere with ShopSite's mobile feature.

-Loren
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Re: Mobile Not Working 404

Postby stever3412 » Tue May 12, 2015 8:40 am

It Worked!!

Thanks for your help
stever3412
 
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