Error msg: Shipping costs cannot be computed for some items

General ShopSite user discussion

Error msg: Shipping costs cannot be computed for some items

Postby jackowacko06 » Fri Jan 23, 2015 12:53 pm

Error message: Shipping costs cannot be computed for some items in your cart. Please contact the merchant.

What am I doing wrong?
Current setup: Shipping
ShopSite shipping: NONE
UPS shipping: CHECKED

Current setup: Product
Weight entered, dimensions entered
jackowacko06
 
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Re: Error msg: Shipping costs cannot be computed for some it

Postby loren_d_c » Fri Jan 23, 2015 1:04 pm

What version of ShopSite do you have?

What options do you have enabled in the UPS settings? Try enabling some more and see if that helps.

Also, if you added the weight to the product(s) in your cart AFTER you added them to the cart, try emptying the cart and re-adding them.

-Loren
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