eCommerce tracking with V12 and GA

General ShopSite user discussion

eCommerce tracking with V12 and GA

Postby kiltym » Sat Oct 04, 2014 11:00 am

HI,

We just upgraded to V12 of Shopsite Manager from V11.

Our eCommerce tracking on GA is no longer working.

We are using Universal Analytics, and have that set on our pages outside of SS, and have that turned on within SS.

On the SS thankyou page, I do not see code for the ecommerce tracking. How do I get this enabled again since it was working fine with V11?

I searched the thankyou.cgi page for

"addTrans" (what was used with ga.js)
"ecommerce" (what is used with UA)

Neither is present in the thankyou.cgi page.

I did find this, which looks relevant, but I still don't see any call to GA to track the conversion:

<form style="display:none;" name="utmform">
<textarea id="utmtrans">UTM:T|3518||85.00|0.00|10.00|Newburyport|MA|United States
UTM:I|3518|wirie-103|The Wirie AP+ Router|Products|75.00|1
</textarea>
</form>

Thanks for your help in solving this issue.
Mark
kiltym
 
Posts: 38
Joined: Tue Dec 08, 2009 12:00 pm
Location: MA

Re: eCommerce tracking with V12 and GA

Postby kiltym » Wed Oct 08, 2014 11:09 am

Bump.

Can someone from Shopsite provide some help on this issue?

Thank you,
Mark
kiltym
 
Posts: 38
Joined: Tue Dec 08, 2009 12:00 pm
Location: MA

Re: eCommerce tracking with V12 and GA

Postby ShopSite David » Fri Oct 10, 2014 10:45 am

If you are running v12 r2 this issued should have been addressed. See:

http://support.shopsite.com/KBase/questions/2556

"* fixes an issue with the Google Analytics e-commerce tracking code on the Thank You screen not working correctly if the Universal Analytics method of Google Analytics was enabled."
-David H.
ShopSite, Inc.
http://www.shopsite.com
ShopSite David
Site Admin
 
Posts: 316
Joined: Fri Aug 04, 2006 1:30 pm
Location: Utah


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