Products not displayed

General ShopSite user discussion

Products not displayed

Postby MikeyBlakey » Tue Feb 18, 2014 11:17 am

Hey Guys,

I am using shop site pro and I have recently added about 20 products to one of my pages. It is set to 6 per page. However when I up load them it seems to keep capping my products at only 31 when I have about 50, changing which products are displayed each time I publish. Is there a maximum amount of products shop site pro can handle? How can I fix this?

Mike
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Re: Products not displayed

Postby ShopSite Lauren » Tue Feb 18, 2014 11:36 am

No there isn't a max. What is the URL to your website? Are you using custom templates?
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Re: Products not displayed

Postby MikeyBlakey » Tue Feb 18, 2014 11:42 am

It is http://specialtyartanddesign.com/index.html and no I am using a shop site template
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Re: Products not displayed

Postby MikeyBlakey » Tue Feb 18, 2014 11:49 am

I just realized that there is a bunch of duplicate images, but I know I used the correct images..has this ever happened where it duplicates products or has a glitch like this?
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Posts: 20
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Re: Products not displayed

Postby MikeyBlakey » Tue Feb 18, 2014 11:52 am

Its Pages 2,4,5 that all have duplicates. I just checked in the back office to see if the products images may have changed that are not displayed, but they are all there and correct and assigned to softball.
MikeyBlakey
 
Posts: 20
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Re: Products not displayed

Postby ShopSite Lauren » Tue Feb 18, 2014 2:49 pm

I haven't heard of either of those issues. By just looking at the front end, I can't address the issue of products not showing up on a page that they are assigned to. You haven't deleted any products have you? If you go to Pages, and click "Basic Editing" at the bottom, you should get a list of pages, with the number of products assigned. I would double check that the number of products displayed is in the 50's or if it is in the 30's.

For the duplicate images, you may just need to refresh your browser. When I go to the softball pages, I don't see any duplicate images on any of the 5 pages.
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Contact me for help with any of your
custom ShopSite template questions.
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