PayPal Problems Again

General ShopSite user discussion

PayPal Problems Again

Postby Paula » Sun Dec 01, 2013 1:06 pm

Same problem as last week with IPN: Getting PayPal payment notification emails but not those from Shopsite and not appearing in my SS dashboard. Not a good time of year for this to be happening. I reported to PayPal.

In the meantime, under Edit Instant Payment Notifications (IPN) settings, do I want to click Enabled (then provide my URL) or Disabled. Last week I was told to have it set to Disabled and then this week to Enabled.

When I go into my account it defaults to Disabled (with no URL) shown.

Please advise. Thanks.
Paula
 
Posts: 273
Joined: Tue Mar 20, 2012 5:35 pm

Re: PayPal Problems Again

Postby Paula » Sun Dec 01, 2013 2:02 pm

After speaking to several people at PayPal, I finally got confirmation that the problem is indeed on their end. I'm not sure if I should change my settings back to the way they were or just let PayPal do what they need to do.

I will be looking into other options in the new year. Do all payment providers have similar issues, or is this just a PayPal thing? Very disappointed that this has happened twice already in two weeks, and during the busiest time of the year.
Paula
 
Posts: 273
Joined: Tue Mar 20, 2012 5:35 pm


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