Shipping Options

[kathiekoehn]

I currently have two options for shipping. Canada and United States, with Canada being more expensive.

As of right now, the user has to click on the option for Canadian shipping, but they can continue the process even if they have US shipping checked. If we don't catch it, they'll be able to get US shipping, thus us losing money on our products.

So...what can I do to avoid this? I'm using Shopsite Manager.

[Jim]

It sounds like you are using the ShopSite shipping options. Is that the case?

If you had a Pro level store instead of Manager you could add javascript to the cart to check the country against the shipping option. But Manager stores don't have that ability.

So using the ShopSite shipping options the only way to do it is to manually check each order to make sure that the proper shipping method is selected based on the country.

Note if you change to using UPS or USPS or FedEx the shipping charges will reflect the country that the product is being shipped to automatically.