Unable to Change Logo URL

General ShopSite user discussion

Unable to Change Logo URL

Postby shrey123 » Wed Oct 02, 2013 3:56 am

I am trying to change Link Company Logo to static URL (ShopSite > Preferences > Layout Settings > Company Logo and URL.) But its not working. It always set to current page. I was wondering is there any other settings we need to look for. There is set to Modern.sst and tried changing theme for one page to Basic Pages still have the issue. ShopSite version 11 sp2 r4 (Pro)
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Re: Unable to Change Logo URL

Postby Jim » Wed Oct 02, 2013 8:18 am

I believe this is a problem that was reported and was fixed in ShopSite 11sp2r5
See this kbase article about changes in that version http://support.shopsite.com/KBase/questions/2551

" Fixes an issue where the [-- STORE.CompanyURL --] template tag wasn't outputting any value if the 'Static URL' option was selected for the Company Logo setting."

You should check with your host and get your ShopSite store upgraded to the latest version. It should be 11 sp2r5.3, with all patches for that version applied.
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