Google product feed - unknown field: shipping_country

[dlundell]

Hi

Google is complaining about the field shipping_country.

I can't seem to find where it's defined or generated.

Here's a snippet from the feed XML:

<g:shipping>
<g:shipping_country>US</g:shipping_country>
<g:shipping_price unit="USD">0</g:shipping_price>
</g:shipping>

Anyone know where these live?

Thanks,

Don

[loren_d_c]

ShopSite doesn't send anything about shipping for your products unless you have the 'List a product on Google as having free shipping if "No Shipping Charges" is checked for the product.' checkbox checked in your ShopSite's Google Shopping configuration. If you do have this checked, then ShopSite will include the 0 shipping amount for 'No Shipping Charges' products.

Are you using the FTP submission method, or the API method? In my store using the FTP submission method the XML for such a product looks like this:

<g:shipping>
<g:country>US</g:country>
<g:price>0 USD</g:price>
</g:shipping>

-Loren

[loren_d_c]

Oh, I forgot there is also a per-product setting in the Google Shopping section of the Edit Product Info menu labeled 'List as Free Shipping on Google' that will also have the same result for the product.

-Loren

[dlundell]

> ShopSite doesn't send anything about shipping for your products unless you have the 'List a product on Google as having free shipping if
> "No Shipping Charges" is checked for the product.' checkbox checked in your ShopSite's Google Shopping configuration. If you do have this
> checked, then ShopSite will include the 0 shipping amount for 'No Shipping Charges' products.

I do have that checked.

Here's my goal: We have free shipping set for orders over $50. Is there a way to reflect that in the Google feed?

> Are you using the FTP submission method, or the API method? In my store using the FTP submission method the XML for such a product looks like this:

I'm using ftp.

Thanks,

Don

[loren_d_c]

Another store I have that is using the API submission method (which has a slightly different specification than the FTP method), the XML (that Google accepts without errors) looks like this:

<scp:shipping>
<scp:shipping_country>US</scp:shipping_country>
<scp:shipping_price unit="USD">0</scp:shipping_price>
</scp:shipping>

Both of these stores are using the latest 11 sp2 r5 version.

-Loren

[loren_d_c]

We have free shipping set for orders over $50. Is there a way to reflect that in the Google feed?

No, not in the feed. You can only specify free shipping on a per-product basis in the feed. You set up shipping parameters in your Google Merchant Center account. Under Settings -> Tax and Shipping. If you use their 'Custom table' based on 'Price' you should be able to set the last row so that $50 and up gets free shipping. Note that Google Shopping is only going to calculate the shipping on a per-product basis, it doesn't aggregate them like the shopping cart does, so unless you have products that are over $50 themselves, you will never see them have free shipping in Google Shopping.

-Loren