Shopsite Update

[Ken2]

I would like to know when the next update will be released by Shopsite. It would be nice if something was posted every month on where Shopsite is and where they are planning to be going. We have allot invested in our businesses and we need to plan out where we are going. It would also be nice for if Shopsite would take some input on what is needed.

Like integration directly with shipping providers.
Tracking numbers posted directly to the site for customers to track.
Much better inventory system.
UPC numbers for all drop down menus.
Better advanced ordering options that are easily uploaded and downloaded to a data base.

[Jim]

We don't announce when releases will be made or what features will be in a particular release. Our typical release cycle is a major release or service pack release every 9-12 months. We do take input on what features are wanted and needed and try to incorporate as many as we have resources to do.

If you have specific feature you would like (such as those in your post) please enter them in the Enhancement Requests forum. Create an individual topic for each requested feature and give as much detail as to why you would like it and what benefit it would be to you and other ShopSite users. All request will be considered for future enhancements to ShopSite.

[Ken2]

Shopsite should post a brief update each month under announcements about what is happening. You don't have to go into each detail but they should keep the customers in the loop as to what is happening. All good businesses look far into the future to see where they are going and what moves are needed to move to the top. Without any information at all being posted it makes it seems like nothing is being done. The last post was in January their should be more information on what is happening. Especially when we are your customer.

[Jim]

There are many ways ShopSite uses to communicate with users of ShopSite. This forum is only one of them. If you go to our main website http://www.shopsite.com/ in the upper right corner are links to our Facebook, Twitter, Google+ and our blog.

On our Facebook page there were posts yesterday dealing with a problem that was occurring with FedEx shipping so merchants would know that there was something happening that would possibly be affecting them. There are also tips on how to do different things in ShopSite. It looks like the posts are done several times a month.

The blog (http://www.shopsite.com/blog/) is typically updated once a month.

Twitter has articles several times a month and Google+ is also done about that frequency.

We also have a Merchant Newsletter and Technical Bulletin that you can sign up for from links on http://www.shopsite.com/support.html The Newsletter and Bulletin are less frequent and are geared more for making announcements of new releases or problems that may arise from time to time.