lost username and password

[Janeclare]

Hi i can't log into my shopsite, it doesn't accept the username and password that i give it. How can i retrieve them.
Thanks in advance. My website is www.janeclare.biz Help

[Jim]

You will need to contact the company that is hosting your site and ask them to help you get the password reset. If they aren't able to help you can purchase a support incident at http://www.shopsite.com/support_pricing.html