Customer contact form

[palex]

Hello,
Does anyone know an easy way to set up a contact form for customers? I have looked as using a form mail perl script, though it is not intuitive to configure.

Thanks!

[ShopSite Lauren]

Where are you hosting your website? Often times, hosting providers can install a contact form file (like you mentioned, PHP, perl, etc) on your hosting account, then just have you copy and paste a contact form where you want it to appear (for example, pasting the form HTML into one of the text entry boxes for your store pages).

[palex]

I'm using a hosting service by AT&T. I checked with them, but they said they are not able to do this. This all seems quite strange, as a customer contact form is an absolutely fundamental for any online store. Does anyone have any other thoughts?

[robm]

If your account / host supports PHP, a popular secure contact form is Tectite:

http://www.tectite.com/

You should be able to install it yourself in your hosting account.

Rob

[palex]

Rob -
Thanks very much... I did manage to get this to work. Pasting the code into a Shopsite page text field works quite nicely. However, do you know if there is a way to get the .php into a page text field also? I am trying to have the "message sent" confirmation be contained within the template rather than a separate white screen.

Thanks!

[robm]

Hello,

Sure, just use the formmail feature:

<input type="hidden" name="good_url" value="http://www.Your_Domain.com/thankyoupage.html">

changing the URL to where your thank you page is located. Then just create a ShopSite page with the same filename and that will be used as the thank you page.

Rob