Product Review Error

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Paula
Posts: 273
Joined: Tue Mar 20, 2012 5:35 pm

Product Review Error

Post by Paula »

A customer received an automated email to review product she purchased. When she clicks on the link she receives an error. I also clicked on the link, which brings me to a page that shows this:

Query failed: near ")": syntax error(1)

Is this something I fix on my end?

Also, the coupon offer appears with the cart contents? Is there any way for this not to appear with what they ordered? This particular customer thought she would be getting another coupon.

Thanks.
Jim
Site Admin
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Re: Product Review Error

Post by Jim »

This is not something that I have seen before and I haven't heard other reports of a problem like this. What was the link? (you can send it to me in a PM if you want).

What is the coupon offer referring to? Have you included a coupon in the message that is sent with the request to review the product?
Paula
Posts: 273
Joined: Tue Mar 20, 2012 5:35 pm

Re: Product Review Error

Post by Paula »

I will send you the link. The coupon was one I offered previously and that the buyer applied. It showed up as part of the cart contents. Thanks.
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