Orders don't appear

General ShopSite user discussion

Orders don't appear

Postby gonefishing » Sat Jul 28, 2012 9:43 am

Hi all,

I have been struggling to get my site to work. I'm using my own site with OrderAnywhere buttons. The payments go through Paypal just fine but the orders are not logged in Shopsite, so all I know is the order total and not what is being ordered, and no email is appearing to tell me about an order. So far I've just tested it on myself, "ordering" my own product, but this is the last step to going live- I thought I was ready to go.

Any ideas why the orders aren't coming through Shopsite? Thanks,

Alec
gonefishing
 
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Re: Orders don't appear

Postby gonefishing » Sat Jul 28, 2012 11:19 am

Okay figured it out. I had password protected the directory to keep the public from accessing it just yet. Also kept Shopsite from accessing itself. All fixed.
gonefishing
 
Posts: 4
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Re: Orders don't appear

Postby loren_d_c » Mon Jul 30, 2012 9:03 am

Just FYI, in this scenario it was PayPal that was prevented from contacting ShopSite, not ShopSite contacting itself.

-Loren
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