Encrypted Page Error

General ShopSite user discussion

Encrypted Page Error

Postby ajhauser » Sat Jan 07, 2012 8:58 pm

I keep getting this error when logging into the ShopSite back office. Can someone please tell me why this keeps coming up - SSL issue or something with ShopSite?

Code: Select all
Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party.  Are you sure you want to continue sending this information?
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ajhauser
 
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Re: Encrypted Page Error

Postby ShopSite Lauren » Mon Jan 09, 2012 9:45 am

I am not sure exactly what is causing those errors, but there are two things that I would double check. First, I would make sure that the SSL settings are correct and enabled (Preferences > Hosting Service). Next, I would go to your home page in the back office where you are getting the error message, then right click your mouse, and choose "View Page Info" (double click if you are using a Mac). Once the Page Info window opens up, view the media section and see what is not using the secure URL. This will allow you to troubleshoot to find out what the issue is.
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Re: Encrypted Page Error

Postby ajhauser » Fri Jan 13, 2012 1:51 pm

Perfect - thanks so much!
Website Design, Website Development, eCommerce and Hosting
ajhauser
 
Posts: 84
Joined: Tue Dec 06, 2011 4:18 pm
Location: Earlville - the land of Earls


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